Are you a skilled and enthusiastic Automotive Mechanic eager to deliver exceptional roadside service to motorists in need? RAC WA is seeking customer-focused professionals to join our dynamic team of Roadside Patrol Mechanics in Southern Perth.
About the Role
Operating on a flexible rotating shift roster (6:00 am - 11:30 pm, Monday to Sunday), your key responsibilities will include:
- Responding to roadside assistance requests, providing immediate mechanical repairs and support to RAC members.
- Diagnosing and troubleshooting a variety of vehicle breakdowns and mechanical issues efficiently and accurately.
- Performing minor repairs, including battery replacements, tyre changes, and jump-starts, using your technical expertise.
- Delivering exceptional customer service to ensure members' safety and satisfaction in challenging situations.
- Coordinating with additional resources (e.g., towing services) when required.
- Maintaining detailed and accurate service records in line with RAC's procedures.
This role requires you to start your day from a designated location.
What We’re Looking For
To excel in this role, you’ll need:
- Proven experience as an Automotive Mechanic, with expertise across various vehicle makes and models.
- A relevant trade qualification in automotive mechanics or a related field.
- Strong problem-solving skills and the ability to remain calm and resourceful under pressure.
- Excellent communication and interpersonal skills to interact effectively with members and colleagues.
- A Motor Vehicle Repairer’s Licence for light vehicle repairs (mandatory).
- A valid driver’s licence with a clean driving record.
- A customer-centric mindset and a passion for helping people during stressful situations.
What We Offer
At RAC WA, we believe in rewarding and supporting our team members. Here’s what you can expect:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Access to ongoing training programs to enhance your skills.
- A company-provided fully equipped and serviced vehicle.
- Exclusive member benefits, including free roadside assistance and discounts on RAC products and services (e.g., holiday parks, finance, insurance, and more).
- An established community volunteering program.
- Be part of a purpose-driven organization that actively supports the WA community.
How to Apply
Ready to make a difference on the road? Submit your resume highlighting your experience and why you’d be an excellent fit for our team via our online portal.
Applications close: Apply early as we reserve the right to close the vacancy without notice.
For inquiries, please contact Lorretta Jackson (Talent Acquisition Partner) 9436 4356 or [email protected]
Supporting Diversity & Inclusion
RAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact for assistance through the recruitment process.
#LI-LJ1
Top Skills
What We Do
At RAC we offer career opportunities that will allow you to give back and make a difference to our members and the WA community. We pride ourselves on employing the highest calibre of people to meet our member’s needs. RAC promotes healthy living and aims to protect health and safety of employees, members and visitors.
RAC has been a part of the West Australian community since 1905. We are unique organisation, built by members for members. From our origins as a motoring club, we have grown to a diverse organisation of over 1,400 employees serving more than 1 million members with a range of products and services. RAC’s difference is that we are a membership organisation, which means we don't have shareholders and we reinvest our profits for the better of our members and the WA community.
House rules:
We really enjoy receiving your feedback, comments and experiences and enjoy getting the most out of our LinkedIn community. With this in mind, we ask that you stick to the following guidelines:
• Please be polite to other RAC LinkedIn users and treat each other as you would like to be treated.
• Please don’t give out any personal information.
• We cannot allow any inappropriate or offensive language.
• Advertising, spam, selling and links to external shopping sites are not allowed here and will be removed.
• If you want to post a link to another site to illustrate your point, please do not link to sites that require registration in order to view, or any site that prompts an automatic download as these comments will be removed.
• Page admins and the RAC LinkedIn community must be able to easily understand your message. For this reason we can't allow messages which are written in code or a language which isn’t English.
• We reserve the right to de-tag RAC from any posts or photos that we deem inappropriate.
• Please note that repeat offenders may be reported and will be blocked from the LinkedIn page
 (1).png)
