Patch Plan Program Manager

This role serves as the central point of coordination between infrastructure, application owners, cybersecurity, OT/SCADA stakeholders, change management, vendors, and business teams. Responsibilities include coordinating patch schedules, maintenance calendars, testing and deployment activities, remediation progress, patch-related risks and exceptions, and compliance reporting for leadership.

Key Responsibilities

• Lead large, complex strategic projects and programs, taking accountability for successful delivery of results.
  
• Manage project/program teams, including internal project managers, technology teams, business stakeholders, vendors, and external resources.
  
• Develop project plans, budgets, scope, timelines, outcomes, and deliverables using PMO tools, templates, and best practices.
  
• Coordinate enterprise patch management schedules, deployment timelines, testing activities, and maintenance windows across infrastructure, application, cybersecurity, and OT/SCADA teams.
  
• Identify, manage, and resolve inter-project and program dependencies, working closely with project managers and key stakeholders.
  
• Track remediation progress, patch-related exceptions, risks, blockers, and compliance status.
  
• Conduct analysis to estimate, monitor, and track project costs, budgets, risks, and resource needs.
  
• Create and maintain the project/program operating model, including governance structure, reporting cadence, stakeholder engagement, and steering committee updates.
  
• Define resource requirements and negotiate availability with resource managers.
  
• Manage vendor relationships to ensure vendor schedules, costs, deliverables, and dependencies align with the overall project plan.
  
• Establish, maintain, and update project/program risk logs, issue logs, decision logs, and status reporting.
  
• Resolve project issues and escalate risks, dependencies, or blockers as appropriate.
  
• Manage project change control processes in accordance with existing policies and procedures.
  
• Ensure project-related documentation is accurate, complete, and maintained throughout the program lifecycle.
  
• Communicate project/program status, risks, milestones, and compliance metrics to leadership and stakeholders.
  

Skills and Qualifications

• 7+ years of progressive project management leadership experience.
  
• Thorough knowledge of project and program management theories, models, methodologies, and best practices.
  
• Demonstrated success applying project management concepts and techniques across large, complex, mission-critical projects or programs.
  
• Experience coordinating cross-functional technology initiatives across infrastructure, applications, cybersecurity, business teams, vendors, and change management.
  
• Strong communication and presentation skills with the ability to engage stakeholders at all levels of the organization.
  
• Strong analytical, problem-solving, and critical-thinking skills with excellent attention to detail.
  
• Ability to facilitate meetings, drive alignment, and manage difficult conversations with tact and diplomacy.
  
• Ability to gain and maintain credibility with technical teams, business partners, and executive stakeholders.
  
• Understanding of business process improvement and change management preferred.
  
• Experience with enterprise patch management, cybersecurity remediation, infrastructure programs, or compliance-driven technology initiatives preferred.
  
• Experience working with OT/SCADA environments preferred.
  
• Master’s degree in business, technology, or a related field preferred.
  
• PMI, PMP, or equivalent project/program management certification preferred.