The Role
Manage passenger incentive budgets and optimize discounts, rewards, and promotional mechanics across multiple markets. Analyze incentive performance, incrementality, uplift, CPAR, and revenue impact to guide scaling or adjustment decisions. Partner with Analytics, Tech, Finance, and Product teams to develop monitoring, automation, models, and business requirements. Drive the shift from manual incentive management toward data-driven, algorithmic decision-making while delivering regular performance insights and recommendations.
Summary Generated by Built In
We are looking for a Passenger Incentives Economics Manager to join our Marketplace Efficiency team and own the day-to-day operations of passenger incentives across inDrive markets. You will manage incentive budgets, operate and optimize discount and reward mechanics, analyze their impact on passenger growth and marketplace economics, and work closely with Analytics, Tech, Finance and Marketinh teams to make incentive management increasingly data-driven and automated.
This is a hands-on role with a direct impact on the passenger side of the marketplace, offering the opportunity to work across multiple countries and emerging markets and influence how incentives are designed, allocated and scaled.
Key Responsibilities
- Manage the weekly passenger incentives budget across countries and incentive mechanics, ensuring effective budget allocation and pacing.
- Operate and optimize the portfolio of passenger discounts, rewards and other monetary incentive mechanics based on business objectives and performance.
- Monitor incentive performance using data and dashboards, analyze uplift, incrementality, CPAR and net revenue impact, and identify opportunities to stop, scale or adjust initiatives.
- Work with Analytics and Tech to develop and improve tools, models, monitoring and automation for incentive management and budget allocation.
- Translate business needs into clear requirements and drive their implementation with analysts, engineers and product teams.
- Prepare regular performance insights and recommendations based on data.
- Continuously improve operational processes and move incentive management from manual decisions towards automated, algorithm-driven solutions.
Skills, Knowledge & Expertise
- Degree in Economics, Finance, Business, or a closely related field is required.
- 3+ years of experience in operations, revenue management, growth, strategy, analytics or consulting.
- Hands-on experience with pricing, incentives, promotions or revenue management — including setting up initiatives, testing them and measuring their impact.
- Strong analytical skills and experience working with large datasets; advanced Excel skills.
- Solid understanding of unit economics, incrementality and A/B testing, including the use of control groups to measure the true impact of incentives.
- Understanding of marketplace dynamics and how passenger-side incentives can affect supply, demand and the driver side of the marketplace.
- Experience translating business needs into requirements for Product, Analytics or Tech teams and driving initiatives through to delivery.
- Strong ownership and execution skills, with the ability to structure ambiguous problems and make data-driven decisions.
- Strong stakeholder management and communication skills.
- Fluency in English.
Would be a plus:
- Experience working across multiple countries or regions.
- SQL, Python or experience with BI tools such as Tableau or Power BI.
- Experience with loyalty, cashback or points-based products.
- Experience working with ML-driven targeting or recommendation systems.
Why join us
- Help us challenge injustice by creating fair choices for millions of people across 47 countries.
- Develop your professional skills with access to mentoring, career consulting, and learning programs.
- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
- Work alongside people who take initiative, speak openly, and challenge themselves to grow.
- Improve your language skills through co-financed courses and internal speaking clubs.
- Annual salary starting from 64 700 EUR Gross.
Final benefits may vary depending on the location.
About
inDrive is a global tech company on a mission to challenge injustice through fair choices. We started in 2012 in the coldest city on Earth, when a group of friends created a way for people to agree on fair ride prices. That idea grew into one of the world’s top ride-hailing apps, now with 400M installs across 47 countries.Today, we offer more than rides: from freight and delivery to intercity travel and financial services, all designed to put people first. We are committed to having a positive impact on people’s lives both through our core business, which supports local communities via a fair pricing model; and through the work of our impact programs. Ready to ignite your inner drive?
Skills Required
- Degree in Economics, Finance, Business, or a closely related field
- 3+ years of experience in operations, revenue management, growth, strategy, analytics, or consulting
- Hands-on experience with pricing, incentives, promotions, or revenue management, including initiative setup, testing, and impact measurement
- Strong analytical skills and experience working with large datasets
- Advanced Excel skills
- Understanding of unit economics, incrementality, and A/B testing, including control groups
- Understanding of marketplace dynamics and passenger-side incentives affecting supply, demand, and drivers
- Experience translating business needs into requirements for Product, Analytics, or Tech teams
- Strong ownership, execution, problem structuring, and data-driven decision-making skills
- Strong stakeholder management and communication skills
- Fluency in English
- Experience working across multiple countries or regions
- SQL, Python, or BI tools such as Tableau or Power BI
- Experience with loyalty, cashback, or points-based products
- Experience with ML-driven targeting or recommendation systems
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The Company
What We Do
inDrive is a global IT and transportation platform inDrive is one of the world’s fastest growing online ride-hailing services. Its services are available in over 749 cities in 46 countries throughout the world. The Company’s app has been downloaded over 150 million times. inDrive offers other services, including intercity transportation, freight and cargo services, as well as delivery services in different markets of operations. inDrive is based in Mountain View, California, and operates regional hubs in the Americas, Asia, the Middle East, Africa and the countries of the CIS, and employs over 2,000 people. In early 2021, inDrive achieved unicorn status after closing a $140m investment round with Insight Partners, General Catalyst, and Bond Capital, which valued the company at $1.23 billion.
