PASSENGER ASSISTANT

Reposted 7 Days Ago
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63145, Saint Louis, MO, USA
In-Office
15-16 Hourly
Entry level
Aerospace • Professional Services • Security • Transportation
The Role
Provide compassionate, professional assistance to disabled and mobility-impaired passengers at the airport. Help with boarding, directions, baggage handling, and communicate with airport staff while ensuring safety, adherence to airline regulations, and a positive customer experience.
Summary Generated by Built In
We are looking for a professional and compassionate Passenger Assistant to join our team! The ideal candidate will have an aptitude for customer service and strong interpersonal skills.

The Passenger Assistant is responsible for providing exceptional service to handicap and disabled passengers. The assistant will work in close collaboration with airport staff and customer service personnel to ensure smooth and efficient transportation services.

Responsibilities:

  • Provide a warm, friendly and accommodating customer service experience to passengers in need of assistance
  • Communicate information effectively to passengers and airport staff
  • Ensure passengers board safely, provide directions and help passengers with mobility needs
  • Remain vigilant and stay updated on airline regulations, schedules and boarding requirements
  • Help load and unload baggage when needed

Requirements:

  • Excellent customer service and communication skills
  • Ability to respond calmly and confidently in a high-pressure situation
  • Exceptional attention to detail
  • Physically fit to lift, carry and transfer heavy items
  • Professional attitude and work ethic

If you have a great attitude and an eye for customer service, we'd love to hear from you!

Skills Required

  • Excellent customer service and communication skills
  • Ability to respond calmly and confidently in high-pressure situations
  • Exceptional attention to detail
  • Physically fit to lift, carry and transfer heavy items
  • Professional attitude and work ethic
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The Company
3,000 Employees
Year Founded: 1992

What We Do

Huntleigh USA Corporation is a global leader in providing tailored, comprehensive, and effective security solutions. The company specializes in aviation and security-related services for commercial and private firms in the US, offering a wide range of capabilities from baggage handling and aircraft guarding to venue security, risk assessment, and professional security consulting.

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