Party Data Testing - Associate

Posted 6 Hours Ago
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Bengaluru, Karnataka
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The role involves managing and resolving user inquiries related to party reference data, conducting extensive testing, and ensuring adherence to business requirements. It requires collaboration with different teams to identify and resolve issues, as well as active participation in Agile processes. Responsibilities include monitoring user requests, documenting processes, providing updates, and facilitating user acceptance testing.
Summary Generated by Built In

Job Description
The Party Reference Data Utility is a firm wide function managing party data throughout its lifecycle.
As a Party Data Testing in the PRDU Service Desk & Testing Team, you will be responsible for handling user inquiries/issues, monitoring and managing queue in ServiceNow, participating in daily production issue calls, and conducting comprehensive testing in multiple environments. You will also work closely with Product Owner and Development Team for implementation plan per Agile release and support release management production checkout activities.
Job Responsibilities:

  • Monitor and manage queue in ServiceNow.
  • Participate in Daily Production issue calls with Reference Data Technology and provide updates to end users.
  • Publish daily/weekly/monthly metrics and KPIs to PRD Senior Management on issues/inquiries.
  • Identify the test objective of each scenario to ensure application behavior/system functionality is in line with user story/business requirements.
  • Ensure Test Plan and Test Steps are set up in the test management tool against user stories across different test cycles


  • Upload test execution evidences in the test management tool to substantiate the outcome.
  • Ensure defects are raised, tracked, reported, and closed in a timely manner.
  • Work closely with Product Owner and Development team to identify the root cause of defects and means to resolve them.
  • Escalate high-risk defects/showstoppers appropriately with Product Owner and Development Team to ensure overall release timelines and project delivery are not impacted.
  • Give demos/showcases to end users in the UAT environments on product enhancements/issue fixes.


Required qualifications, capabilities and skills:

  • You must have at least Bachelor's degree or above
  • You must have at least 8+ years relevant experience in financial services organization
  • Prior experience in Service Desk or Manual & Automaton testing is required
  • Experience in people management is required
  • Have an understanding of the Agile framework and Project Lifecycle standards
  • Have an understanding of ITIL standards
  • Strong communication and presentation skills (verbal and written)
  • Strong interpersonal and relationship building skills
  • Strong problem solving, decision making and planning skills
  • Experience with ServiceNow, JIRA, MS Excel, MS SharePoint, Business Objects, Selenium with Java


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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