Parts Business Manager

What you’ll do

The Parts Business Manager is responsible for overseeing the comprehensive management of the automotive parts business, ensuring the seamless creation, procurement, pricing, and compliance of After sales spare parts. This role aims to maximize customer satisfaction and business efficiency through strategic planning, effective inventory management, and adherence to legal standards. You will also become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Ensures the systematic creation and tracking of replacement parts and their corresponding part numbers. This process includes generating and maintaining a comprehensive parts list to support the seamless availability and identification of parts across the organization.
• Collaborates closely with the Procurement team and oversees the procurement process to secure necessary volumes of replacement parts for after-sales service. This includes ensuring a minimum stock availability of 15 years to meet long-term demand and minimize stockouts, while optimizing inventory levels to balance availability and cost.
• Develops and implements a competitive pricing strategy based on thorough market research, parts basket analysis, and benchmarking studies to ensure that pricing remains attractive and competitive, enhancing customer satisfaction and business profitability.
• Ensures compliance with all relevant legislation for the commercialization of parts in both the U.S. market and international markets such as Canada and others. This includes staying updated on regulatory changes and ensuring that all parts meet the necessary legal standards.
• Responsible for accurate sales planning and forecasting for replacement parts. This involves creating detailed sales forecasts for upcoming months and years to ensure that inventory levels align with anticipated demand, thereby preventing shortages and excess stock.
• Develops policies and procedures for automatic stock replenishment, parts returns, order types, delivery commitments, core parts management, and pricing is essential. These policies aim to maximize parts throughput, dealer satisfaction, and customer satisfaction.
• Manages the internal ordering process to optimize inventory, maximizing dealer order fill rates while minimizing obsolescence and scrapping. Additionally ensures that the Dealer Support team provides prompt and accurate responses to dealership inquiries, expediting the vehicle repair process.
• Develops creative marketing campaigns and incentive programs to drive wholesale and retail business is a critical function.
• Manages local third-party supplier programs for items not supplied through the global parts program, such as tires, fluids, shop supplies, and uniforms. Collaborates directly with the Director of Parts Logistics ensures efficient order processing and inventory stocking.
• Regularly presents the business status to executives, field teams, and dealers is required while establishing strategic and tactical goals for the department and directs reports. This includes providing guidance, support, and development to direct reports through planning, monitoring, coaching, recognizing, and assessing individuals while adhering to company policies, standards, and procedures.
• Ability to travel domestically and internationally approximately 10% of the time. 

Location & Travel Expectations: This position is located in Columbia, SC. The responsibilities of this role require regular attendance to meetings and events in other Scout locations as Novi, MI. and Fremont, CA. Domestic and international travel is anticipated for 10% of working days, though international travel for training and coordination may be more frequent in the first two years.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor’s degree in a relevant field.
• A minimum of 10-15 years of experience in automotive parts management or a related field, including a deep understanding of parts creation, procurement processes, inventory management, and pricing strategies.
• The candidate must demonstrate exceptional analytical abilities, with a proven track record in strategic planning and forecasting. Experience in market research, competitive analysis, and the development of pricing strategies is essential.
• A thorough understanding of regulatory requirements for automotive parts in the U.S. and international markets is crucial. The candidate should have experience ensuring compliance with various legal standards and adapting to regulatory changes.
• Strong leadership skills are required to effectively manage and develop a team. The candidate should have experience in guiding, coaching, and assessing team members, setting strategic goals, and ensuring alignment with company objectives.
• The ability to communicate clearly and effectively with executives, field teams, dealers, and suppliers is vital. The candidate must have strong presentation skills and the ability to convey complex information in a concise manner.
• A customer-centric approach is essential, with a focus on maximizing dealer and customer satisfaction. The candidate should possess strong problem-solving skills, capable of addressing and resolving issues promptly to support the vehicle repair process.
• Experience in developing creative marketing campaigns and incentive programs to drive parts sales is necessary. The candidate should have a strong understanding of both wholesale and retail markets, with the ability to implement strategies that boost business growth.
• Ability to travel domestically and internationally approximately 10% of the time. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $125,000-$150,000

Internal leveling code: M8

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
• Residing in New York City: This role is not eligible for remote work in New York City.