Partnerships Manager

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

We’re looking for a Partnerships Manager to lead our UK commercial partnerships with EPR providers, integration partners, and technology vendors that fit seamlessly into the NHS tech stack. Your goal is to make Heidi the obvious choice inside the systems UK clinicians already use, while building partnerships that generate demand, warm leads, and long-term product stickiness.

You’ll own the partner lifecycle from identifying and securing the right relationships, to delivering integrations and joint go-to-market plans that convert into active usage. This is a hands-on, commercially focused role where success is measured by partner-driven adoption and revenue.

• Identify, negotiate, and manage UK partnerships with EPRs, telehealth providers, and other vendors that can embed Heidi into clinician workflows.

• Develop partnerships with organisations that drive qualified top-of-funnel demand or bring warm leads into the UK commercial pipeline.

• Collaborate with technology partners to enhance Heidi’s overall product offering and ensure interoperability within NHS digital environments.

• Work with partners on joint marketing, co-selling, and integration plans that directly accelerate adoption.

• Monitor and report on partner performance, using data to prioritise high-impact activity.

• Coordinate closely with sales, marketing, product, and customer success to ensure partnerships are aligned with UK go-to-market objectives.

• 3–5+ years in partner management, business development, or strategic alliances, ideally in SaaS or HealthTech with exposure to UK healthcare systems.

• Demonstrated success in building partnerships that deliver measurable commercial outcomes.

• Skilled at navigating procurement and integration conversations with senior NHS and vendor stakeholders.

• Commercially sharp, highly autonomous, and comfortable operating in a fast-paced, high-trust environment.

• Able to balance strategic planning with hands-on execution.

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

• Real product momentum. We’re not trying to generate interest, we’re channeling it.

• Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create.

• Unmatched impact. Shape how AI transforms healthcare in the UK by embedding Heidi where clinicians already work.

• Work alongside world-class talent. Join a team of operators and builders who’ve scaled unicorns.

• Autonomy and ownership. Work in a lean, entrepreneurial team where speed and autonomy are the norm, and help steer both partnership strategy and product-market fit as Heidi expands across the UK.

• Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge.

• Flexibility that works. A hybrid environment, with 3 days in the office.

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.