We're looking for a driven and relationship-focused Partnerships Manager to join our London team and play a key role in securing and growing the supply of live entertainment on the TodayTix Group platforms. In this role, you'll be the primary point of contact for a portfolio of West End, fringe, and live event partners — managing everything from onboarding and pricing strategy to sales reporting and marketing collaboration.
You'll work cross-functionally with our Marketing and Supply Operations teams to ensure shows are set up for commercial success and that our customers always have access to the best of London's live entertainment scene. You'll also support our Senior Partnership Directors on major West End accounts, giving you exposure to high-profile partnerships whilst continuing to build your client roster.
This is a high-impact, partner-facing role that blends strategic thinking, account management, and hands-on execution. We're looking for someone who's commercially curious, excited by data and performance, and keen to build lasting relationships in the industry.
Please note: This is a full-time position based in London. We encourage collaboration by working a minimum of 2 days per week in the office, whilst also offering flexibility for employees to choose where they work for the rest of the week.
What Success Looks Like:
Fostering Strong Relationships with Partners: Maintain and grow existing partner relationships whilst seeking out opportunities to develop new ones. Be constantly on the lookout for ways to enhance partnerships with exclusive access and/or media buys.
Increasing Unique Supply: Contribute to overall supply growth by onboarding new productions and encouraging the adoption of access programmes and incentive-based offers.
Cross-Team Collaboration: Partner with Marketing and Supply Operations teams on a daily basis to implement on-sales, offers and access schemes along with supporting marketing activity. Help plan quarterly multi-show campaigns with 80%+ of major partners participating.
Sales Insights: Deliver sales and insights decks to partners, including data-backed recommendations and actionable insight. Respond to any/all partner queries in a proactive and helpful manner.
What You'll Do:
Own and manage relationships with West End, fringe, and live event partners, ensuring smooth onboarding, performance tracking, and ongoing support — communicating daily on new show listings, on-sales, reporting, and promotional activity
Support Senior Partnership Directors on major West End accounts, trafficking details of pricing, promotions, and reporting to relevant departments
Pitch TTG's partnership offerings — including media, incentives, and access programmes — to increase sales and visibility for shows in your portfolio
Identify opportunities to drive incremental volume and revenue through promotional activity at show level, balancing the needs of partners with TTG's goals and the best interests of our customers
Build marketing campaigns for titles within your portfolio — including decks, presentations, and proposals — working across the organisation to deliver compelling and impactful campaign activity
Work closely with Marketing and Campaign Strategy teams to prioritise partner promotions, procure exclusive offers, and develop multi-show campaigns including London Theatre Week and Black Friday
Ensure that shows and inventory are optimally set up ahead of major multi-show campaigns so that supply matches heightened demand
Partner with the Supply Operations team on show set-up, inventory management, invoicing, and pricing strategies
Generate sales reports and presentations for regular partner meetings, ensuring data is accurate and presents constructive, actionable insights into trading performance
Champion the media sales programme, supporting the commercial objectives of the Media Director, including pitching and negotiating with partners on shows within your portfolio
We're Looking for Someone With:
2+ years of relevant theatre industry experience or background in partnerships, theatre administration, arts management, sales, or marketing
A genuine interest in and enthusiasm for the London theatre landscape, spanning both subsidised and commercial sectors
Previous experience in client servicing or partner success
A natural relationship builder, with a skill for finding common ground and creative solutions
Excellent communication skills, both written and verbal, including confidence with public speaking and sales pitching
Experience with sales reporting tools and Google Drive
Strong multitasking skills, with the ability to think both big-picture and granularly about how to achieve success
A willingness to roll up your sleeves and directly support the execution of important projects
A collaborative, open mindset with a passion for contributing directly to team strategy and execution through busy trading periods
Skills Required
- 2+ years of relevant theatre industry experience or background in partnerships, theatre administration, arts management, sales, or marketing
- Genuine interest in and enthusiasm for the London theatre landscape
- Previous experience in client servicing or partner success
- Strong relationship-building skills and ability to find creative solutions
- Excellent written and verbal communication, including public speaking and sales pitching
- Experience with sales reporting tools and Google Drive
- Strong multitasking skills with both big-picture and granular focus
- Willingness to execute hands-on tasks and support important projects
- Collaborative mindset and passion for contributing to team strategy during busy trading periods
What We Do
Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through our powerful consumer matchmaking technology and expansive portfolio of brands, including TodayTix, Goldstar, Secret Cinema, and Show-Score, TTG has an intimate understanding of millions of customers. This allows TTG to optimize partner relationships by providing unparalleled access to engaged audiences, generate meaningful revenue, and transform the way tickets are sold. As leaders in the digital transformation of culture, TodayTix Group offers something for everyone — from theatre professionals to tech experts and creative visionaries. Our community stretches far and wide, with over 350 teammates working on multiple brands across the globe, and two dedicated offices in New York and London. We may not all be in the same time zone, but we move as one team propelled by one mission: to find a seat for everyone. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table.
Why Work With Us
We are global pioneers in cultural e-commerce and technology who are in constant pursuit of the best experiences for every audience. We advocate for change and innovation in our industry, with our tech, and for our partners. We make a point to work with people who genuinely share our vision to make theatre and culture easier to access.
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