Director of Partnerships - Payments - NYC

**This is a hybrid position from our NYC offices**

Introduction

Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud.

Who We're Looking For - The Dream Maker

As the Director of Partnerships - Payments at Chargeflow, you will architect and lead our strategic ecosystem partnerships across the fintech and payments landscape. This role is pivotal to building scalable growth motions via alliances with PSPs, orchestration platforms, fraud prevention vendors, and eCommerce ecosystems. We’re looking for a senior partnerships leader with a strong fintech network, a deep understanding of payments technology, and a proven track record of building high-leverage strategic relationships.

Your Arena:

• Lead Partnership Strategy - Build and execute Chargeflow’s partnerships roadmap across the payments and fraud ecosystem.
• Identify & Activate Partners - Target and engage strategic partners including PSPs, fraud vendors, and eComm platforms to co-create value.
• Structure & Negotiate Deals - Own partner negotiations including commercial agreements, integrations, and co-marketing plans.
• Cross-Functional Activation - Collaborate with Product, Sales, and Marketing teams to turn partnerships into revenue and adoption.
• Ecosystem Engagement - Represent Chargeflow in the payments ecosystem, speaking at events, and driving visibility through co-branded initiatives.
• Partner Performance & Growth - Measure and optimize the impact of partnerships across sales influence, integration success, and brand reach.
• Build the Function - Scale the partnerships team over time, bringing in key hires and building internal processes.

What It Takes:

• Deep Fintech Experience - 5+ years in fintech, ideally within payments, selling to PSPs or payments-related platforms- Must.
• Partnerships Leadership - 2–5 years of experience building and scaling partnerships functions, with a strong strategic and commercial lens.
• Network in Payments - A strong, warm network across PSPs, orchestration layers, and fintech platforms.
• Proven Deal-Making - Strong track record negotiating complex deals (rev share, integrations, co-selling) and driving measurable outcomes.
• Technical Fluency - Familiarity with payment tech, APIs, and platform integration models.
• Go-To-Market Insight - Ability to tie partnerships to broader company growth initiatives and product-market fit.
• Strong Relationship Skills - Executive-level communication skills and ability to build lasting trust with partners and internal teams.

Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach.

Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.

We offer added benefits such as:

• Daily breakfast
• Afternoon snacks & weekly Happy Hour
• 401(k) retirement plan with company match
• Health benefits
• & More...

**This is a hybrid position from our NYC offices**