OP Labs builds Optimism, an open-source blockchain network that powers the next generation of financial infrastructure. Hundreds of companies, from the world's largest enterprises like Sony, Coinbase, Kraken, Uniswap, OKX, and Bitpanda to the most ambitious early-stage builders, use the OP stack to launch their own blockchains and bring their users onchain. Today, over 65% of Layer 2 activity on Ethereum runs through the OP stack.
We are a small team building at the speed of the ecosystem we support. We’re remote-friendly but the NYC office is our center of gravity. We've raised $178M from a16z, Paradigm, and others. We have our work cut out for us and are looking for exceptional people to join us.
Role and Responsibilities
As the Strategic Accounts Lead, you will own a small portfolio of Optimism’s most strategic OP Stack chain partners. You will serve as the single-threaded owner for these relationships, accountable for execution, long-term value creation, and measurable strategic and commercial outcomes. Working cross-functionally with Product, Engineering, Legal, and GTM teams, you will align partner needs with Optimism’s roadmap and drive partnership strategy through to delivery.
What are the role responsibilities?
Own a portfolio of T1 accounts serving as the primary point of accountability for relationship health, execution quality, and long-term impact.
Develop and execute long-term account strategies and Joint Business Plans (JBPs) for each partner, aligned with Optimism’s product roadmap, ecosystem priorities, and revenue goals.
Lead the full lifecycle of each account, including onboarding, integration delivery, go-live readiness, ongoing performance management, renewal, and expansion.
Drive measurable revenue outcomes, using clearly defined KPIs, regular QBRs, and data-driven prioritization.
Coordinate deeply across Product, Engineering, Legal, Data, and GTM teams to scope work, resolve blockers, manage trade-offs, and ensure timely, high-quality delivery.
Act as the executive-level relationship owner, building trust with senior partner stakeholders, managing escalations, and navigating organizational complexity when required.
Proactively identify risk and opportunity signals within your accounts, including churn risk, underperforming initiatives, or expansion opportunities, and take ownership of remediation plans.
What skills do you bring?
Demonstrated experience owning strategic accounts end-to-end, including onboarding, execution, renewal, and expansion.
Strong understanding of the blockchain and Web3 landscape, particularly L1s/L2s, infrastructure, and developer ecosystems, with enough technical fluency to work effectively with product and engineering teams.
Proven ability to structure and manage complex commercial relationships, including incentives, renewals, and performance-based agreements.
Strong operational discipline: experience running QBRs, managing KPIs, coordinating cross-functional work, and driving execution under ambiguity.
Excellent communication and stakeholder management skills, with the ability to influence senior internal and external partners.
High ownership mindset, strong judgment, and comfort operating in a fast-moving, ambiguous environment.
What will you like about us?
We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K match.
We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
Our team is a diverse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
We're remote-friendly with an NYC office where we like to collaborate in person.
We think long-term. Our founders have been scaling Ethereum since 2015.
Learn more about our interviewing here!
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Please note:
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What We Do
Everybody and their mother working on blockchains loves the word “decentralization”. On a broad, world-changing scale, we can all agree that it’s important. Yet, when we zoom into the specifics of how to build this decentralized world, we find many diverse approaches. Whether it’s defi, identity, art, healthcare, or anything in between, a single dependency unites each dream for the future: scalability. We at OP Labs are building the critical infrastructure to address this need -- a protocol called Optimism -- an extension to Ethereum that scales both its technology and philosophy and enables orders of magnitude more performance. Ethereum will enable the greatest change in human coordination since the birth of the internet, and through the Optimism protocol, OP Labs is here to help bring it to the masses. Join a team that is passionate about solving complex problems by exploring (and/or expanding) the boundaries of technology! We are a remote first company with local hubs where teams can co-work IRL, when safely able to do so. We aim to grow quickly, so come help us build! :-)
