Key Competencies
- Commercially driven with a focus on execution and results.
- Strong interpersonal and communication skills.
- Detail-oriented with good follow-through.
- Proactive, adaptable, and eager to learn.
- Comfortable working in a fast-paced, target-driven environment.
Partnership Management & Growth
- Support Partnerships Managers in retaining and growing relationships with partners across multiple sectors.
- Contribute to achieving revenue targets through partnership formats such as Points Earn & Burn, Points Exchange, Member Deals & Offers, Brand Campaigns.
- Assist in identifying and approaching new partners, while supporting the growth of existing accounts.
- Build strong working relationships with partner stakeholders to drive engagement and growth
- Conduct research and prepare sector fact-books and competitor studies to identify opportunities.
Campaigns & Marketing
- Coordinate with partners and internal teams to deliver tactical campaigns, offers, and promotions that drive customer engagement and sales.
- Prepare campaign briefs for Marketing & Insights teams, ensuring alignment with partner objectives.
- Track and report on campaign performance, highlighting ROI and learnings for improvement.
Operational Support
- Act as a liaison between Landmark brands, partners, and third-party vendors to ensure smooth execution of loyalty benefits and offers
- Operational management of third-party vendors, ensuring updated and relevant offer content, reporting, reconciliations, and customer support follow-ups
- Assist in onboarding new partners, including technical setup, system integration, and partnership launch planning
- Coordinate with Finance and Legal teams on contracts, invoicing, purchase orders, and payment follow-ups
Analytics & Reporting
- Monitor and report on key partnership performance metrics, including sales and redemption activity.
- Support quarterly business reviews by preparing data, insights, and presentations that demonstrate partnership impact and ROI.
- Assist in annual planning, budgeting, and forecasting exercises by providing relevant inputs.
Qualifications
- Bachelor’s degree in Business, Marketing, or related field.
- 3 – 5 years’ experience in Account Management, Client Services, Partnerships, or Business Development.
- Some exposure to revenue delivery or sales support, ideally in retail, loyalty, or payments.
- Strong organizational and relationship-building skills with the ability to coordinate across multiple stakeholders.
- Good analytical and problem-solving skills, with proficiency in Microsoft Office (Excel, PowerPoint, Word); CRM experience is a plus.
- Positive, growth-minded, and target-oriented with the drive to exceed expectations.
- Willingness to travel within the region when required.
- Excellent verbal and written English (Arabic is a plus).
- Based in Dubai, UAE.
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
Skills Required
- Bachelor's degree in Business, Marketing, or related field.
- 3 - 5 years' experience in Account Management, Client Services, Partnerships, or Business Development.
- Exposure to revenue delivery or sales support, ideally in retail, loyalty, or payments.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word).
- CRM experience is a plus.
What We Do
Founded in 1973 in Bahrain, Landmark Group has grown to become one of the largest and most successful omnichannel retail and hospitality conglomerates, with presence across 17 countries in the Middle East, Africa, India and Southeast Asia. Based in the UAE since 1990, the Group owns and operates 21 established homegrown and 4 franchise brands across an extensive network of more than 2,200 outlets, encompassing a gross leasable area of 30 million square feet. Landmark Group's success is driven by its diverse portfolio of established brands, across multiple retail categories, offering a comprehensive range of products across fashion, home, groceries and electronics. These include Centrepoint, Max Fashion, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, Viva, Emax, Home Box, Styli, Shoexpress, Spar and Easybuy. Beyond retail, Landmark Group has diversified into the leisure, fitness and hospitality sectors with brands like Fitness First, Citymax, Fun City, Fun Ville, Zafran and Carluccio’s. The Group boasts unparalleled logistics capabilities, owning the MENA region's largest privately-owned distribution hub - Omega Logistics and Logistiq, which offers state-of-the-art third-party logistics services. Landmark Group places a strong emphasis on delivering exceptional value and achieving customer satisfaction throughout its comprehensive product range. Across its loyalty programmes, the Group enjoys a loyal customer base with more than 35 million active users. The company has a dedicated workforce of more than 53,000 employees and continues to be certified as a Great Place to Work (GPTW) since 2017.
