Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations.
We are currently on the look out for a Partnerships Data Analyst to join our Customer team to drive our brand partnerships and elevate our market presence. You will help shape strategy, support budget planning, and drive sales growth in line with THE ICONIC’s commercial vision.
Within this role, your purpose is to support the acceleration of THE ICONIC’s customer strategy by leveraging strong commercial acumen and data-led insights. You will drive enhanced BI and data access within Customer, the role will focus on building and stabilising always‑on/core dashboards and reports. Once this foundation is in place, the role will proactively identify new ways to pull and interpret data to create meaning for the team, support delivery of revenue and strategic goals, and benchmark our retail media performance against competitors. Your success will be measured by your ability to turn data into commercial results, influence stakeholders, and drive scalable growth for THE ICONIC.
What You’ll Do:
- Design, build and maintain always-on dashboards and core reports for the Partnerships team, including working with GFG team on Marketing by THE ICONIC platform data to align with Partnerships needs.
- Close current reporting gaps, ensuring data is accurate.
- Own documentation and basic data-quality checks for Partnerships reporting
- Drive enhanced BI and Data access within customer to clear insights and actionable recommendations
- Identify opportunities for increased profit and revenue through data analytics and articulate actionable findings.
- Build and maintain benchmarks vs retail media competitors using internal and external data
- Embed dashboards and reports into regular business rhythms (planning, QBRs, campaign reviews etc)
- Train stakeholders on self-serve tools and interpretation of key metrics and benchmarks
- Partner with data, analytics and tech teams to keep metrics and definitions aligned
- Maintain relationships with internal data and analytics teams to ensure shared learning and cross-functional initiatives.
Essential Skills, Knowledge and Experience:
- Proven experience extracting complex datasets using SQL.
- Proven ability to manipulate and simplify complex data.
- Experience managing data visualisation tools such as Looker, Tableau, or Power BI.
- Strong excel skills including INDEXMATCH, VLOOKUP, SUMIF, conditional formatting, and charting.
- Strong analytical skills with financial and commercial acumen
- Ability to translate data & insights into practical strategic decisions and action plans.
- Organized, structured, and process-driven approach.
- Excellent communication skills to support stakeholders unfamiliar with data.
- Ability to present ideas clearly using data visualization or presentations.
- High level of end-to-end ownership for executing and influencing stakeholder outcomes.
- Curiosity and problem-solving skills to inform data-driven actions.
- Experience in an e-commerce or retail environment
Life at THE ICONIC
From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:
- Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
- The learning collective. Get your knowledge fix with our learning days and hackathons
- Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year
- Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
- Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
- Wellbeing. Access to our discounted gym memberships and wellbeing programs
- People first. Access to our Employee Assistance Program for you and your family
- Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.
We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: [email protected]
Top Skills
What We Do
Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. We stand for benchmark-setting customer service, delivery options and returns policies while connecting Australia and New Zealand fashion, and sports, beauty, home and lifestyle lovers through digital experiences. Our purpose is liberation. For our people, this means being supported to express the best version of themselves. From our ways of working and collaboration to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! We are forward thinking, energetic and collectively move to create a positive impact. There are over 1000 ICONITES across our Hubs in Sydney CBD, Alexandria and South West Sydney (which hosts our HUGE Fulfilment Centre!). We are growing fast.... and always looking for great talent to join us!
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