About Amartha
At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2026, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.
About the Role
As a Partnership Specialist - Finance Products, you will be responsible for building and managing partnerships with financial service providers such as banks, payment gateways, and e-wallets to support cash-in capabilities. You will handle end-to-end partnership processes—from sourcing and onboarding to monitoring performance and resolving issues—while working closely with internal teams to ensure smooth implementation and reliable payment operations. This role is ideal for someone who is proactive, detail-oriented, and strong in stakeholder management, with an interest in fintech and payment ecosystems.
About the Team
You’ll be working with two awesome teams: the Supply Team and the Operations Team. Get ready to dive into the PPOB & Remittance industry and learn all about Indonesia’s agent network. You’ll responsible for developing and managing cash-in partnerships (banks, payment gateways, e-wallets) to ensure scalable, cost-efficient, and reliable payment channels.
Job Description :
- Source, evaluate, and manage relationships with cash-in partners; negotiate pricing, SLA, and commercial terms.
- Handle onboarding from sourcing, due diligence, negotiation, integration coordination, UAT, to go-live.
- Monitor partner performance and act as the main PIC for escalation and service improvement.
- Define COGS and collaborate with Finance & Growth to ensure competitive pricing.
- Collaborate with Finance, Product, Growth and Selling Price.
- Work with partners to resolve transaction issues and ensure SLA compliance (non-operational execution).
- Align with Product, Engineering, Finance, and CS for seamless integration and execution.
Requirements
- Bachelor’s degree in Business, Economics, Finance, or related field.
- 1–3 years in Partnership, Business Development, or Fintech/Payments (cash-in, VA, PG, e-wallet).
- Proven ability to manage external partners and negotiate pricing, SLA, and commercial terms.
- Experience handling end-to-end onboarding (sourcing, due diligence, integration, go-live).
- Comfortable working with data (Excel/Spreadsheet) to support decision-making.
- Able to manage multiple stakeholders across Product, Engineering, Finance, and external partners.
- Strong in stakeholder management and simplifying complex topics.
- Able to work in a fast-paced, dynamic environment.
Key Skills and Requirements:
- Partnership & negotiation
- Strategic thinking
- Project management (vendor onboarding)
- Strong communication & stakeholder management
At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.
We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.
Skills Required
- Bachelor's degree in Business, Economics, Finance, or related field
- 1-3 years in Partnership, Business Development, or Fintech/Payments
- Proven ability to manage external partners and negotiate terms
- Experience handling end-to-end onboarding processes
- Comfortable working with data
- Strong in stakeholder management
What We Do
We are a prosperity platform company to harmoniously build a strong economy from the grassroots in order to realize the grassroots communities of technology equity, inclusiveness and sustainability. We believe prosperity platform is the right solution to deliver high quality digital financial services and to bridge the gap that brings shared prosperity to the World. Amartha’s Team are highly compassionate people who are impatient to deliver their impacts to alleviate the sufferings of others. Working at Amartha means you are part of dynamic and compassionate team who make impact on daily basis. It means you sign up for a high-paced environment where everyone is taking part in achieving success and make other people happier. It also means you wake up every single day energized, and excited of what’s next to be done to help Indonesia and the world a more equitable and prosperous place to live for everyone. It means you feel special, as whatever you do with Amartha makes a dent in the universe, healing the world a day at a time. Working at Amartha means you are ready to help and alleviate each other, contribute your best with empathy and passion. As we go long miles, you need a team to achieve your success. Working at Amartha means you have made a conscious choice to embark on a journey to creating a less painful world. A journey that makes you feel good, that you have contributed to a meaningful work every single day. Join our impact mission! Check our career page now👉🏼 https://careers.amartha.com/
