Partnership Sales Support Associate

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

The Partnership Sales Support Associate will facilitate sales support activities between partners, key contacts, and Loan Originators. Reporting to the Director of Sales Success, you will build relationships, drive volume, and recommend Figure products to support partner businesses. Responsibilities include leading sales meetings, communicating best practices, and tracking field feedback. You will collaborate with internal stakeholders to enhance products and processes for Partner Loan Originators. Strong communication, organization, and sales support expertise are essential for driving business growth and improving partnerships.

• Serve as the primary contact between existing and potential partner's sales leadership and individual Loan Originators, ensuring seamless communication and support throughout the sales process.
• Collaborate with partner sales leadership to enhance the effectiveness of sales meetings, providing valuable insights, updates, and support to drive sales performance.
• Develop processes to ration support in a way that maximizes ROI to Figure and automates the engagement as much as possible.
• Develop and communicate best practices for utilizing The Figure Product to maximize sales effectiveness and customer satisfaction. Develop processes to scale this communication to the maximum extent possible.
• Collect, analyze, and report feedback from the field to identify areas for improvement and inform strategic decision-making processes.
• Develop and maintain comprehensive partner training portal, providing partners easy access to training resources, product information and other relevant materials.
• Keep accurate records of sales support activities,escalations,and feedback to ensure transparency and accountability within the team.
• Conduct interactive and impactful training sessions, workshops, and webinars for partners. 
• Work with onboarding teams to schedule and provide training for both administrative and sales teams with each new partner.

What We Look For

• 2+ years of proven experience in sales and/or sales support or a similar role within the financial services industry.
• A proven desire to provide excellent relationship management within the context of driving additional business.
• Ability to identify future business opportunities and partners.
• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
• Strong organizational and multitasking abilities, with a keen eye for detail and accuracy.
• Ability to work effectively both independently and as part of a team, with a proactive and collaborative approach to problem-solving.
• Solid working knowledge of mortgage lending processes and products.
• Must be able to travel up to 20% of the time.

Note: This job description serves as a general outline for the Lending Partner Sales Associate role and may be subject to adjustments based on the company’s specific lending partner programs and organizational needs.

Salary

• Compensation Range: $74,800-$88,000/yr
• 25% annual bonus target, paid quarterly 
• Equity stock options package
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

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