The Role
The Partnership Operations Officer processes permit requests, coordinates with sales and finance, monitors document statuses, prepares reports, and manages operational issues related to permits and invoices.
Summary Generated by Built In
- Process and submit Permit Request Forms (PRF) received from PMO accurately and within prescribed timelines, tracking approval status and following up on outstanding permit requests.
- Coordinate with sales representatives to ensure all required information is complete for processing orders and sales transactions.
- Prepare, scan, and archive all BD forms, work permit requests, survey permits, assignment letters, and technical activity authorizations in the company system in accordance with document control procedures.
- Monitor and update the status of all submitted BD and financial documents, flagging incomplete, missing, or overdue items to the Partnership Operations Specialist for timely resolution.
- Coordinate with Finance team to submit and follow up on purchase requests (PR) and service registration/renewal through the online system, ensuring completeness of supporting documents.
- Coordinate with PMO, Sales, and Finance teams to relay project and permit updates accurately, ensuring the Partnership Operations Specialist is informed of any delays or discrepancies.
- Prepare and submit routine operational reports to the Partnership Operations Specialist covering permit activity status, invoice tracking, BD document completeness, and unresolved items.
- Identify and escalate field-level operational issues—including access blockages, permit rejections, invoice mismatches, or missing data—to the Specialist in a timely manner.
- Maintain up-to-date records and trackers for all ongoing permits, invoices, and partner coordination activities to support data accuracy and audit readiness.
Requirements
- Bachelor’s degree in Business Administration, Finance, Communications, or a related field
- Minimum 1–2 years of experience in an operational or administrative role, preferably in partnership operations, building coordination, or a related field
- Experience in permit administration, approval workflow coordination, invoice verification, and financial document handling.
- Proficient in building coordination, partner operations, ERP/CRM data entry, system updates, document archiving, and compliance management.
- Strong attention to detail and accuracy in data entry and document management.
- Time management and ability to prioritize multiple operational tasks.
- Proactive communication and coordination skills.
- Have experience in Risk Management, Compliance Management, Client Management, and Project Management.
- Willing to Work in Centennial Tower, South Jakarta.
Benefits
- Medical Insurance
- Medical Check Up
Skills Required
- Bachelor's degree in Business Administration, Finance, Communications, or a related field
- Minimum 1-2 years of experience in an operational or administrative role
- Experience in permit administration and approval workflow coordination
- Proficient in ERP/CRM data entry and document management
- Strong attention to detail and accuracy in data entry
- Time management skills and ability to prioritize tasks
- Proactive communication and coordination skills
- Experience in Risk Management, Compliance Management, Client Management, and Project Management
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The Company
What We Do
Linknet is dedicated to improving lives and supporting Indonesia’s digital growth by delivering smart, reliable technology infrastructure through its three main business units. The new business units are FiberCo for fiber optic networks, EnterpriseCo for connectivity and B2B solutions, and MediaCo for content and media services. With more than 4 million home passes in more than 40 cities in Indonesia, Linknet showing its commitment of Linknet's Purpose "We LINK the Nation for Better Lives". Linknet is the part of Axiata Group with CelcomDigi (Malaysia), Dialog (Sri Lanka), Robi (Bangladesh), Smart (Cambodia), Boost, ADA, edotco, and XL Axiata (Indonesia). Learn more at www.linknet.co.id.
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