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The #1 platform that brings everything marketing and customer engagement teams need in one place, to become unstoppable.
The Role
Own and grow Insider One's partner ecosystem across Australia by recruiting, enabling and expanding agency, consultancy, and technology partnerships. Drive partner-sourced pipeline and revenue, create go-to-market plans, negotiate agreements, ensure partner adoption, track performance, and coordinate cross-functional efforts with Sales, Marketing, Customer Success, Solutions Consulting and Product to maximize market penetration and inform product direction.
Summary Generated by Built In
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.
Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
We are seeking to hire a Partnership Manager. The person, who takes this position, will be based in our Sydney office.
The Partnership Manager acquires, develops and grows Insider One Partner Network with world-class digital agencies and consultancies. This role will manage the day-to-day relationship between Insider One and its strategic alliance partners and will focus on driving alliance partner sales and building the alliance partners' digital optimization practice. Successful candidates have a strong understanding of digital marketing technologies, digital advertising technology, digital agencies and consultancies, and channel ecosystems, and are passionate about helping partners achieve success.
What You Will Do
- You will own and grow Insider One’s partner ecosystem across Australia, building strategic relationships with agencies, consultancies, technology partners, cloud providers, and ecosystem stakeholders.
- You will identify, recruit, onboard, and enable new partners while strengthening existing relationships to drive long-term mutual growth.
- You will create and execute go-to-market plans with partners, generating pipeline, driving revenue opportunities, and supporting joint business development initiatives.
- You will work closely with Insider One global offices to expand the partner network, share best practices, and drive cross-regional collaboration.
- You will develop partner success plans to ensure agency-wide adoption of Insider One and expansion opportunities within partners’ end-client portfolios.
- We create value by sharing thoughtful insights for our partners. You will effectively communicate Insider One’s value proposition, partnership programs, product vision, and growth opportunities through presentations, workshops, and business reviews.
- You will collaborate cross-functionally with Sales, Marketing, Customer Success, Solutions Consulting, and Partner Success teams to maximize partner impact and market penetration.
- You will become a trusted advisor on the Insider One platform, complementary marketing technologies, industry trends, and customer experience innovation.
- You will negotiate partnership agreements, define joint objectives, and ensure alignment between partner goals and Insider One’s strategic priorities.
- You will maintain a healthy partner pipeline, track performance metrics, and provide accurate forecasting and regular business updates to leadership.
- You will act as the voice of the market and partner ecosystem, providing valuable feedback and insights to internal stakeholders, including Product and Engineering teams.
What You Need
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Minimum 5 years of experience in Partnerships, Channel Sales, Business Development, Alliance Management, or a similar customer-facing role.
- Previous experience working with digital agencies, consulting firms, technology partners, cloud providers, or SaaS ecosystems.
- Strong understanding of SaaS business models and recurring revenue environments.
- Proven ability to build, manage, and expand executive-level relationships with partners and customers.
- Experience generating pipeline and revenue through indirect sales channels and strategic partnerships.
- Exceptional communication, presentation, negotiation, and stakeholder management skills.
- Strong commercial acumen with the ability to develop and execute strategic partnership plans.
- Ability to influence cross-functional teams and align internal stakeholders around partnership opportunities.
- Experience working in a fast-paced, high-growth technology environment.
- Superior project management, organizational, and prioritization skills.
- Self-motivated, goal-oriented, and comfortable working independently while collaborating with global teams.
- Previous experience within Martech, AdTech, Customer Experience, Personalization, Digital Commerce, or Customer Data Platform ecosystems is highly desirable.
- Experience working with AWS, Meta, Shopify, Salesforce, Adobe, Braze, Segment, Amplitude, or similar ecosystem partners is a strong plus.
What We Offer
- Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
- Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
- Help build the team you want to work with and enjoy rewarding referral bonuses.
- Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!
Skills Required
- Bachelor's degree in Business, Marketing, Communications, or a related field
- Minimum 5 years of experience in Partnerships, Channel Sales, Business Development, Alliance Management, or similar customer-facing role
- Previous experience working with digital agencies, consulting firms, technology partners, cloud providers, or SaaS ecosystems
- Strong understanding of SaaS business models and recurring revenue environments
- Proven ability to build, manage, and expand executive-level relationships with partners and customers
- Experience generating pipeline and revenue through indirect sales channels and strategic partnerships
- Exceptional communication, presentation, negotiation, and stakeholder management skills
- Strong commercial acumen with the ability to develop and execute strategic partnership plans
- Ability to influence cross-functional teams and align internal stakeholders around partnership opportunities
- Experience working in a fast-paced, high-growth technology environment
- Superior project management, organizational, and prioritization skills
- Self-motivated, goal-oriented, and comfortable working independently while collaborating with global teams
- Previous experience within Martech, AdTech, Customer Experience, Personalization, Digital Commerce, or Customer Data Platform ecosystems
- Experience working with AWS, Meta, Shopify, Salesforce, Adobe, Braze, Segment, Amplitude, or similar ecosystem partners
Insider One Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insider One and has not been reviewed or approved by Insider One.
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Fair & Transparent Compensation — Pay sentiment trends generally positive overall, with pay described as competitive in some roles and markets. Recent role-specific ranges and compensation benchmarks suggest market-aligned pay bands in several functions.
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Strong & Reliable Incentives — Bonus structures and performance-linked earnings potential appear to meaningfully increase total compensation, particularly in commercial roles. Variable pay and commission mechanics are portrayed as providing upside when targets are achieved.
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Leave & Time Off Breadth — Time-off policies are described as generous, including an unlimited PTO approach and in some cases additional holiday time. Flexible working hours also contribute to perceived time-off and flexibility value.
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The Company
What We Do
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.
