Operations Engineer [Partnerships]

Reposted 22 Days Ago
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Austin, TX
In-Office
Entry level
Hardware • Software • Energy
The Modern Power Company of the Electric Era
The Role
The role involves supporting partnerships through account management, optimizing processes, analyzing customer opportunities, and coordinating partner integration efforts.
Summary Generated by Built In
About Base

Base is building the foundation of American power. The grid is the largest, most complex machine in the world. Yet it’s aging, struggling to keep up with today’s demand, and is unprepared for our electrified future.

Base is modernizing the grid as the first engineering-led, technology-driven power company. We’re deploying a nationwide network of distributed batteries that strengthens critical infrastructure and saves Americans money.

Our team of engineers, operators, creatives, technicians, and electricians design and deploy systems at speed. If you want to tackle the problem that will define this century and shape the future of American energy, now is the time. Join us.

About the Role

We are seeking versatile operators to support Base’s most important partnerships, including our partnership with one of the nation’s leading homebuilders. Partnerships have introduced thousands of homeowners to Base and continue to scale rapidly each week.

As part of our Business Operations team, you will lead various account management, program management, and partner integration initiatives. These efforts span the entirety of Base’s business since we bring our commercial, hardware, software, brand, marketing, sales, and deployments capabilities to each partnership we enter. You’ll be the glue that builds, automates, and maintains the systems and processes that enable us to deliver through these strategic partnerships. On any given day you may be meeting with our partners in person, building software tools to better integrate with their data sharing, automating our repetitive processes that serve our partners, or analyzing our customer pipeline to find opportunities to reach the partnership’s full potential.

What You’ll Do

  • Build and optimize tools, automations, and processes that support our high rate of growth through partnerships every week.

  • Design and stand up operations for new partnerships as we go from 0 to 1 on some new channels or other opportunities.

  • Lead ongoing and one-time analyses to improve ongoing partnership operations, pursue growth opportunities within the partnership, and work around obstacles.

  • Support standing up new partnerships through field visits, trainings, and tailoring our offering to onboard different new partners.

  • Fill functional gaps across sales, marketing, deployment operations, and software as needed to support our partners and build out new business operations.

What You'll Bring

  • Analytical and data-driven mindset that you bring to ambiguous problems.

  • Comfort with modern tech tools (e.g., SQL, Retool, dashboards, CRMs).

  • Strong interpersonal skills to coordinate across multiple teams and partners.

  • Excellent written and verbal communication.

  • Commercial instincts to guide win-win decisions for Base and its partners.

  • A high ownership, no job too big / no job too small attitude.

Our Values

We’re building a winning culture and we’re looking for people who are up for the challenge. Here’s what we expect from day one:

  • In-Person Only: We work full-time in the office. No hybrid. No remote.

  • Challenge the Status Quo: Question assumptions. Fix broken systems. Principles > rules.

  • Move Fast: Focus on what matters, act quickly, and learn by doing.

  • Give & Get Feedback: Be direct, be humble. Challenge ideas–including your own.

  • Own the Outcome: Take full responsibility. Deliver results. No excuses.

  • Act Like an Owner: Be resourceful, mindful of impact, and committed to the business.

  • Be Decisive: Drive clarity. Make bold calls with imperfect info.

  • Bring the Intensity: This is not a 9-to-5. We're building something hard which requires real commitment.

Top Skills

Crms
Dashboards
Retool
SQL
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The Company
HQ: Austin, TX
230 Employees
Year Founded: 2023

What We Do

Our mission at Base is to fix the power grid and enable affordable and reliable electricity for all. As America electrifies, our outdated power systems strain leaving families vulnerable to outages and rising costs. Base deploys home batteries that maintain household power during outages while stabilizing the grid day-to-day.

By creating a distributed energy storage network across Texas, we're making electricity more reliable & affordable, and laying the foundation for energy abundance at scale.

Why Work With Us

We are building America’s Next-Generation Power Company; the first engineering-led, technology-focused, R&D-driven electricity company. We are a team of tenacious engineers, operators, and creatives who have solved hard problems. If you’re passionate about tackling one of the most critical challenges of our time, now is the time to join us.

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