Join the revolution in hospitality tech!
Liven is a trailblazing fintech platform reshaping the hospitality industry through payments, loyalty, and customer engagement solutions. Operating across Australia, New Zealand, and Southeast Asia, we power venues with smart, seamless payment experiences while enabling millions of users to earn and redeem rewards effortlessly.
At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management.
Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision-making and smoother operations at scale.
We’re proud to be an AI-first organisation. By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.
Key Milestones:
- Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
- Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.
If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.
Here’s a quick glimpse of Liven:
- You can visit Career
- You can visit LinkedIn
- You can Visit Blog
- Acquisition News
We’re looking for a Partnerships Executive – Payments to join our growing Jakarta team and support the expansion of Liven’s payments ecosystem across Southeast Asia and ANZ. This is a strategic role at the intersection of partnerships, technology, and payments innovation.
You’ll be responsible for cultivating relationships with global and regional Payment Service Providers (PSPs), acquirers, and processors. Your work will directly impact transaction growth, performance optimization, and the user experience across our payment infrastructure.
What You’ll Do
- Manage and grow strategic relationships with PSPs, gateways, processors, and payment aggregators.
- Lead commercial negotiations covering MDRs, pricing, interchange, and value-added services.
- Collaborate cross-functionally with Product, Engineering, and Operations teams to support seamless integrations and payment routing logic.
Drive partner enablement through go-to-market initiatives, joint campaigns, and onboarding strategies.
Analyse and optimise key payment KPIs including authorization rates, success ratios, and settlement timelines. - Track and act on market trends such as e-wallet adoption, alternative payment methods, real-time payments, and regional regulations.
- Partner with Compliance and Risk teams to align on KYC/AML, PCI DSS, and cross-border transaction standards.
- Bachelor’s degree in Business, Finance, Economics, or a related field.
- 5+ years’ experience in partnerships, business development, or account management within payments, PSPs, or fintech.
- Solid understanding of the payments value chain — issuing, acquiring, interchange, settlement, reconciliation and proven ability to navigate technical discussions with internal teams and partners.
- Hands-on experience with card acquiring, e-wallets, direct debit, BNPL, or cross-border payments with strong commercial negotiation skills and stakeholder engagement capabilities.
Top Skills
What We Do
Liven – Powering the Future of Hospitality
At Liven, we're transforming the hospitality industry with an all-in-one platform designed to help businesses streamline operations, boost profits, and deliver exceptional guest experiences. Purpose-built for hospitality, Liven empowers venues with tools for everything from seamless digital ordering to comprehensive kitchen management, customer loyalty programs, and data-driven insights.
With our robust suite of solutions – including POS systems, inventory management, and customer relationship management – Liven is the trusted partner of over 6,000 venues across the Asia-Pacific. We enable restaurants, cafes, and bars to focus on what they do best: crafting memorable experiences for their guests.
Why Liven?
Our mission is to redefine what’s possible in hospitality, driving innovation at every stage of the guest journey. Whether it’s optimizing kitchen workflows or enhancing customer engagement through CRM and loyalty programs, Liven provides venues with the insights and tools they need to stay ahead. Operating in Australia, Southeast Asia, and expanding into the USA, we’re excited to support businesses at every stage of their growth.
Join Us!
Visit liven.love to explore an epic range of roles and join our fast-growing, globally minded team.
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