At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Partnership Development Manager is an individual contributor role focusing on contributing to the growth of the region by optimal development and management of partnership programs with the goal of increase revenue generated by existing Partners.
Partnership Development Manager will work with existing Partners to develop go-to-market strategies, establish and track business goals represented in number of new clients (revenue & gross profit) generated for Infobip through those partnerships.
Responsibilities:
- Develop local relationship with Partners and facilitate other internal teams to do so when needed
- Forecast business growth, track and analyze existing relationships with our Partners as well as identify further areas of opportunity for growth
- Establish productive, professional relationships with key personnel in assigned partner accounts
- Meet assigned targets for growth in revenue/gross profit through existing Partnerships in their portfolio
- Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets and critical milestones associate with productive partner relationship
- Manage potential partner conflict with other Infobip sales channels by fostering excellent communication internally and externally, and through strict adherence to partner rules and engagement
- Align cross-functional teams in order to ensure partners implementations are on track and successfully delivered
- Ensure Partner certification program is executed as per standards
- Organize and coordinate joint planning sessions and processes with the Partner
- Creates and manages a recurring partner communication strategy, including quarterly business reviews and potential new opportunities and feature updates
- Ensure partner compliance with partner agreements
- Organize Partnership related events and drives similar initiatives/activities related to improvement of Infobip’s relationship with the partners
- Enable acquisition of new customers through management of Partnerships and collaboration with Infobip’s Sales representatives on all relevant markets where our Partner operates.
- Demonstrate market expertise and a deep understanding of customer’s organization to drive customer decisions toward company’s solutions and products
- Assists in brand/market awareness and opportunity development by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels and PR activities
- Provide inputs to the PO and Marketing teams about the vertical they are covering, organizes and defines use cases; scales the new processes and approach towards vertical to sales teams in the assigned region or on a global level
Qualifications
- 4+ years of experience in partnership management, business development, or strategic account management
- Strong track record of growing partner relationships and driving revenue through joint go-to-market efforts
- Excellent communication and stakeholder management skills, including with executive-level partners
- Ability to lead cross-functional projects and align teams around shared goals
- Proficient in using CRM tools (e.g., Salesforce) and data-driven in managing partner performance
- Fluent in English and Spanish
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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