The Role
Manage and process customer orders for real estate valuation services, allocate orders to qualified experts, monitor workflows and milestones, maintain communications and accurate records, remove delivery obstacles, and cultivate vendor relationships to ensure timely, high-quality service.
Summary Generated by Built In
Driven by our core value to "Improve the Lives of Those Around You," the Partner Support Specialist position provides a great opportunity to advance your career within Clear Capital through training and exposure to the real estate valuation industry. Working closely with nationwide Real Estate Professionals, you will ensure that customers receive high-quality valuation services and products in a timely manner. In this role, you will support our real estate partners by maintaining updated records and progress reports while removing any obstacles that delay deliveries.
What You Will Work On
- Efficiently manage and process customer orders.
- Allocate orders to real estate experts who satisfy customer specifications and service level goals.
- Monitor order workflows to verify that customer milestones are met.
- Serve as a primary connector between our customers and partners.
- Maintain professional communications with real estate specialists through multiple channels.
- Keep document logs and records current with precise, detailed entries.
- Cultivate and support constructive vendor relationships.
Who We Are Looking For
- Exhibits an optimistic, warm, and constructive attitude.
- Possesses excellent communication abilities across written, verbal, and nonverbal channels.
- Shows strong attentiveness, responsiveness, and a proactive sense of urgency.
- Meticulous attention to detail.
- Proves to be an effective and capable problem solver.
- Excels when working in dynamic, fast-paced settings.
- Highly proficient with web-based applications and standard software programs.
- Background in the real estate sector is advantageous.
- Flexible to work designated holidays and extra scheduled hours as required.
What You Can Expect
- Compensation: The base salary for this position ranges from $19.00 - $24.50 hourly, depending on your location, experience, and qualifications. Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses.
- Inclusive benefits package offering: Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services, paid time off (PTO) and paid holidays, employee assistance and wellness programs, company paid short term disability coverage, company contributions to health saving funds (with participation in the high deductible health plan. We offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
- Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team.
- Career and skill development resources to help advance your career and personal growth.
- A mission-driven environment where your work makes a measurable impact on the real estate industry.
What We Value
- Wherever it Leads, Whatever it Takes® - No matter how remote, complex, or unexpected. Our commitment never wavers.
- Hire NICE people - Skills can be taught but character shines through. We seek those who bring integrity, kindness, and grit.
- Lift others up - We lead with empathy and strive to improve the lives of those around us.
- Sweat the details - Excellence lives in the little things. Getting it just so is how we make a big impact.
- Raise the bar - We don’t settle for industry standards, we redefine them.
About Us
Clear Capital is a national real estate analytics, data solutions and valuation technology company with a simple purpose: to build confidence in real estate decisions to strengthen communities and improve lives. Our goal is to provide customers with a complete understanding of nearly every U.S. property through our AI-driven analytics, data solutions, valuation services and automated appraisal review platforms. Our commitment to excellence - wherever it leads, whatever it takes® - is embodied by our team members across our brands and has remained steadfast in this pursuit since our first order in 2001
Clear Capital is an equal opportunity employer.
To all recruitment agencies: Clear Capital does not accept agency resumes. Please do not forward resumes to our jobs alias, Clear Capital employees, or any other company location. Clear Capital is not responsible for any fees related to unsolicited resumes.
Skills Required
- Excellent written, verbal, and nonverbal communication abilities.
- High attentiveness, responsiveness, and proactive sense of urgency.
- Meticulous attention to detail.
- Effective problem-solving skills.
- Ability to work in dynamic, fast-paced settings.
- Highly proficient with web-based applications and standard software programs.
- Flexible to work designated holidays and extra scheduled hours as required.
- Background in the real estate sector.
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The Company
What We Do
Clear Capital is a national real estate valuation technology company with a simple purpose: build confidence in real estate decisions to strengthen communities and improve lives. Our goal is to provide customers with a complete understanding of every U.S. property through our field valuation services and analytics tools, and improve their workflows with our platform technologies. Our commitment to excellence — wherever it leads, whatever it takes® — is embodied by nearly 800 team members and has remained steadfast since our first order in 2001.
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