Partner Success Sr. Manager

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company. 

We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here. 

We are hiring a  to our team in! 

We are seeking a Senior Partner Success Manager to join our Wishlist team in São Paulo. This role involves managing relationships with our most crucial accounts in Brazil, functioning as a Key Account Manager. The successful candidate will oversee strategic initiatives and disruptive projects, with a strong emphasis on organization, processes, and growth. The Wishlist area is pivotal, dealing directly with our top-tier partners, requiring a highly strategic approach to maintain and enhance these key relationships.

• Manage relationships with strategic partners to identify new business opportunities and enhance our value proposition for clients and users.
• Collaborate closely with our partners to identify opportunities for joint business plans to drive their business growth, acting as a key account manager. 
• Act as a consultant and influencer to support decision-making processes for our partners' businesses (strategy, expansion, acquisitions, etc.).
• Identify opportunities to enhance commercial terms to increase business volume for our partners and profitability in our marketplace, working closely with the Commercial Finance, Value Management and Marketing team.
• Enhance user experience by leading integration efforts with our key partners.
• Establish partnerships with potential new partners that would have a significant impact for clients and users.
• Facilitate and lead key meetings with partners on a wide range of topics, including presentations, commercial agreements, planning, and projects. Ensure clarity and accuracy of information flowing to and from partners and subsequent internal and external communications.
• Apply analytical thinking to interpret data, identify trends, and draw actionable insights.
• Present data meaningfully for monitoring progress and making data-driven decisions.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

• Previous relevant commercial and business development background; 
• Strong analytical skills for problem-solving driven by data using Excel and other analysis tools;
• High level of English in a professional environment;
• Proficiency in organizing and structuring documents and formalizing internal processes;
• Advanced ability to evaluate and define internal processes to improve the work of the WL team.
• Outstanding commercial and tough negotiating skills (communication, negotiation, convincing, argumentation);
• Strategic mindset using data to ensure good negotiation and consultative selling with a focus on achieving goals;
• Flexible, resourceful, and able to multitask while establishing priorities and providing solutions;
• Conflict management, addressing conflicts proactively using negotiation and influencing skills to effectively resolve conflict externally and/or internally;
• Proactive: independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations;
• A team player who works collaboratively and effectively across a diverse set of functions, backgrounds, and working styles;
• Ability to multi-task, prioritize, and manage time effectively.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in sales/commercial roles, analytical skills, such as knowledge of Excel and advanced/fluent English are mandatory requirements.

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs!

Our benefits include:

Health, dental, and life insurance.

Choose when and where you work. For most, this will be a hybrid office/remote structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

We know how important it is that our employees take time away from work to recharge. 

Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  

An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.

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