At Radius, we're helping businesses navigate the future through innovative mobility, connectivity and technology solutions. As we continue to grow across North America
Job DescriptionWe're looking for a Partner Success Manager to help drive the success, engagement and growth of our strategic partner network.
You'll be the primary point of contact for a portfolio of reseller, referral, insurance, fleet and channel partners, building strong relationships while ensuring partners have the tools, support and expertise needed to grow successfully with Radius.
What you'll be doing
- Manage and develop relationships with strategic partner accounts
- Lead business reviews, success planning and operational check-ins
- Drive partner onboarding, enablement, adoption and engagement
- Own partner issues and escalations through to resolution
- Collaborate with Sales, Product, Support and Operations teams to deliver an exceptional partner experience
- Identify opportunities for growth, retention and account expansion
- Analyse partner performance and provide insights to support business growth
- 4+ years' experience in Partner Success, Customer Success, Account Management or a similar customer-facing role
- Proven experience managing B2B relationships
- Strong communication, presentation and stakeholder management skills
- Experience using CRM platforms such as Salesforce or HubSpot
- Highly organised with the ability to manage multiple priorities
Experience within SaaS, telematics, fleet management or channel partner programmes would be advantageous.
Additional InformationJoin a growing global technology business where you'll have the opportunity to influence strategic partnerships, drive commercial growth and develop your career in a fast-paced, collaborative environment.
Salary up to $75,000 USD
Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
Skills Required
- 4+ years experience in Partner Success, Customer Success, Account Management or similar
- Proven experience managing B2B relationships
- Strong communication, presentation and stakeholder management skills
- Experience using CRM platforms such as Salesforce or HubSpot
- Highly organised with the ability to manage multiple priorities
- Experience within SaaS, telematics, fleet management or channel partner programmes
Radius (radius.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Radius (radius.com) and has not been reviewed or approved by Radius (radius.com).
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Wellbeing & Lifestyle Benefits — Radius is described as investing in physical and mental wellbeing through offerings such as gym access (on-site or corporate memberships), counseling/EAP support, wellbeing sessions, mental-health training, and workplace perks like healthy snacks or free breakfasts in some locations.
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Parental & Family Support — Enhanced family-friendly policies are highlighted, positioned as providing greater financial stability for colleagues starting or expanding families, alongside additional leave-related supports mentioned in UK-focused materials.
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Strong & Reliable Incentives — Commission and bonus structures are positioned as offering upside in certain roles, with uncapped earning potential noted for some sales positions and additional reward-and-recognition programs and service awards referenced.
Radius (radius.com) Insights
What We Do
Radius is a global business services company founded in the UK in 1990 that now operates in 18 countries across five continents. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings in fleet and connectivity. Our role is to empower these companies through a unique set of solutions, talented team and an expansive network of specialist partners. This foundation uniquely positions us to deliver solutions to businesses of all sizes. Our people are critical to our success as we develop new innovative products across a growing range of businesses. We like to develop our people and allow them to grow within the company, helping them become experts in their chosen area and potential leaders for the future.
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