Let's start by introducing ourselves
We are Home-in, and our vision is that all Australians buy and sell their home securely, with confidence. To turn this vision into reality, our mission is to provide exceptional conveyancing for buyers and sellers, which is also so valuable to home lenders and real estate agents that they recommend Home-in to all their customers.
Home-in provides conveyancing services across Australia, settling over $8B in homes since 2020. Our value proposition to customers is ‘Expert conveyancers, digital convenience’:
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Conveyancers and lawyers with years of experience and local expertise.
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Award-winning app built by CommBank with digital ID verification, chat and more.
We believe conveyancing is a key part of a customer’s home buying journey. Through our partnership with CommBank and integration with the CBA home loan process, we continually strive to create the best home buying experience in Australia.
What’s more, Home-in is proudly part of x15ventures!
Home-in is a business operating within CBA’s x15ventures. x15ventures is a venture-scaler powered by CommBank. That means we build, buy, and invest in startups that could benefit the bank’s 15 million customers and beyond.
If you want to be a part of one of a fast-growing customer-driven start-up that supports people through their home-buying journey, we want to hear from you!
About the Role
The Partner Success Manager will join the Commercial team at Home-in and work closely with the Strategic Partnerships Manager to support the growth of the business by driving acquisition through a key partnership channel. The Partner Success Managers responsibilities will encompass the full spectrum of partnership management, from initial development to long-term sustainability, driven by fostering relationships with key business partners.
What you’ll do day-to-day:
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Build, strengthen and manage key partnerships: Assess, strengthen, and manage key partnerships including joint planning, project execution and change/escalation management.
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Activate Partnerships: Plan and lead engagement and adoption with key partners to deepen product knowledge and drive improved adoption, such as travel for attending and facilitating partner conferences, product demonstrations & webinars and industry events.
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Internal collaboration: Work with internal cross functional teams to help achieve partnership objectives and improve processes to work with partners.
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Leverage data to draw insights to identify opportunities and report on progress.
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Collaborate with internal teams to regularly share partner feedback and act on opportunities for continuous uplift of the partner experience.
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Engage with the product team to identify and communicate any changes that may impact the partner experience and subsequently communicate with partners and relevant stakeholders.
About You
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Sales, Partnerships or Business Development experience, ideally in a B2B/SaaS role, possessing extensive knowledge of sales principles and practices
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Strong understanding and passion for technology products
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Exceptional communicator and relationship builder including ability to conduct product demonstrations, present at events and build effective relationships.
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Proven ability to work with cross-functional teams and act as a product ambassador.
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Strength in problem-solving, communications, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
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Ability to design and facilitate workshops and/or product demonstrations.
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Passion for simplifying the home buying experience for our partners and customers.
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Understanding of conveyancing, lending or home buying processes is desirable.
What’s in it for you?
You will be working for a fast-growing startup with the backing and benefits of one of Australia’s largest financial institutions CBA, changing the home buying experience for and providing additional value to CommBank customers. Additionally, you will:
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Enjoy a flexible and dynamic start-up environment
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We nurture a safe space for our people to show up as they are!
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Competitive salary and bonus structure
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Opportunities for professional growth and development
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Access to the best in class benefits that CommBank offers
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 23/04/2025
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What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
