Nift is disrupting performance marketing, delivering millions of new customers to brands every month. We’re actively looking for a Partner Success Manager to join our Revenue team.
Reporting directly to our SVP of Partnerships, you will play a high-visibility, high-impact role by rapidly expanding and diversifying Nift’s global partner ecosystem. As a Partner Success Manager, you will be responsible for onboarding, launching, managing, and optimizing partner campaigns, ensuring they achieve their performance goals. You will establish, build, and grow strong relationships with assigned partnerships. You will provide strategic insights and identify new growth opportunities.
Our Mission
Nift’s mission is to reshape how people discover and try new brands by introducing them to products and services through thoughtful "thank-you" gifts delivered via consumer engagement partners. Our customer-first approach ensures businesses acquire new customers efficiently while making consumers feel valued and rewarded. We are a data-driven, cash-flow-positive company that has experienced 731% growth over the last three years. Now, we’re scaling to become one of the largest sources for new customer acquisition worldwide.
Backed by Spark Capital & Foundry who also invested in Slack, Snap, SeatGeek, Fitbit, Warby Parker, Wayfair and Twitter, we are poised for exponential growth and ready to demonstrate impact on a global scale. Read more about our growth here.
What you will do:
- Own the growth, health, and long-term strategy of a portfolio of high-value supply-side partnerships, with accountability for revenue growth, retention, and partner satisfaction
- Identify and execute expansion opportunities across new placements, lifecycle triggers, channels, audiences, products, and international markets
- Develop strategic account plans that connect each partner’s business priorities with clear revenue opportunities and measurable growth initiatives
- Proactively monitor partner performance and translate data into clear narratives, executive-level insights, and actionable recommendations that influence partner decisions
- Lead strategic partner conversations, including business reviews, growth-planning sessions, performance readouts, and executive stakeholder meetings
- Develop a deep understanding of each partner’s business model, customer journey, monetization goals, technical environment, and competitive landscape
- Stay informed about industry trends, competitor strategies, and market shifts to provide partners with valuable insights and recommendations
- Advocate for partner needs internally while balancing revenue impact, operational feasibility, technical requirements, and Nift’s broader business priorities
- Track revenue pacing, surface risks early, and establish clear owners and next steps to keep growth initiatives moving forward
What you need:
- 5–7+ years of experience in strategic account management, partner success, or client success within commerce media, retail media, performance marketing, digital advertising, or a related industry
- Prior experience launching, managing, nurturing, and scaling relationships with high-value supply-side partnerships
- A proactive, sales-minded approach to partner success, with demonstrated success owning and growing complex enterprise partnerships with measurable revenue responsibility
- Strong commercial judgment and the ability to identify opportunities that create value for both the partner and the business
- Experience designing A/B tests and using results to guide creative, placement, audience, and product decisions
- Strong analytical skills, with the ability to interpret full-funnel performance data, diagnose underlying issues, and turn findings into persuasive recommendations
- Advanced spreadsheet and reporting proficiency (pivot tables, formulas, data extraction, and reporting)
- A high degree of ownership, urgency, attention to detail, and comfort operating in a fast-moving environment with evolving products and processes
- Excellent communication skills, attention to detail, and ability to build trust with cross-functional teams and manage stakeholder escalations effectively
- High bias to action, motivated with a strong work ethic, grit, integrity, and a can-do attitude
- A bachelor’s degree in business, marketing, or a related field is preferred
What you get:
- Competitive compensation, comprehensive benefits (401K with matching, Medical/Dental/Vision), and we offer all full-time employees the potential to hold company equity
- Flexible remote work
- Unlimited Responsible PTO
- Great opportunity to join a growing, cash-flow-positive company while having a direct impact on Nift's revenue, growth, scale, and future success
Skills Required
- 5-7+ years of experience in strategic account management, partner success, or client success within commerce media, retail media, performance marketing, digital advertising, or a related industry.
- Experience launching, managing, nurturing, and scaling relationships with high-value supply-side partnerships.
- Demonstrated success owning and growing complex enterprise partnerships with measurable revenue responsibility.
- Proactive, sales-minded approach to partner success.
- Strong commercial judgment and ability to identify mutually valuable opportunities.
- Experience designing A/B tests and using results to guide creative, placement, audience, and product decisions.
- Strong analytical skills, including interpreting full-funnel performance data and developing recommendations.
- Advanced spreadsheet and reporting proficiency, including pivot tables, formulas, data extraction, and reporting.
- High ownership, urgency, attention to detail, and comfort in a fast-moving environment.
- Excellent communication skills and ability to build trust, collaborate cross-functionally, and manage stakeholder escalations.
- Bachelor's degree in business, marketing, or a related field.
Nift Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nift and has not been reviewed or approved by Nift.
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Leave & Time Off Breadth — Generous PTO and paid sick days are highlighted, with work schedules described as highly flexible and well-suited to students. This points to time-off policies that support balance alongside variable hours.
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Retirement Support — A 401(k) plan is offered, indicating baseline retirement planning within the benefits package.
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Equity Value & Accessibility — Total compensation that includes stock or equity is described positively in company culture summaries. This suggests perceived value in equity components for at least some roles.
Nift Insights
What We Do
Nift helps brands thank their customers with a gift. When someone reaches a milestone, makes a purchase or completes a booking, our partners can offer them a Nift. The consumer opts in, shares what they’re into, and picks a gift they actually want from a brand they may not have met yet. Advertisers pay for the introduction to a new customer. Partners earn new revenue from moments they already have. Consumers get something good. Choice is what makes it work, and it’s why we think of Nift as an ad unit that feels like a gift. We started 11 years ago with 10 local businesses and are now on track for over $1B in gift value, with nearly 15,000 active advertisers.
Why Work With Us
Very few companies get to build something that has no direct comparison in the market. At Nift, you’ll work on a product that gives consumers a real choice, gives partners new revenue, and gives advertisers a better way to meet new customers. Nift began with 10 local businesses and a simple belief in appreciation, and 11 years later that idea stil
