Partner Strategy & Operations Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce:

Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob?

About the Position:
The Partner Strategy & Operations team plays a critical role in supporting the Alliances organization, overseeing the full lifecycle of our system integrator (SI), reseller, and outsourced service provider (OSP) partnerships. As a strategic partner to the business, the team delivers data-driven insights that illuminate how partners influence every stage of the customer lifecycle.

This role focuses on transforming complex data into actionable intelligence and executive-level storytelling. Key deliverables include developing advanced analytical models, conducting deep-dive performance analyses, building scalable reporting solutions, and crafting high-impact, executive-ready presentations that drive alignment and decision-making across Salesforce leadership.

The ideal candidate will collaborate cross-functionally across multiple teams and gain exposure to senior executives. Your work will directly enable stakeholders and leadership to make informed, proactive decisions by providing the insights, tools, and frameworks needed to shape effective, data-driven partner strategies.

The successful candidate will have a relentless curiosity and possess a passion for creating innovative analyses to identify opportunities. Moreover, they will excel at developing recommendations that transcend the numbers. Ideally, this person will have worked at a top-tier management consultancy, an investment bank, or financial institution, or acted in a similar capacity, and will feel comfortable interacting with senior management on a regular basis.   

Responsibilities:

• Develop and deliver clear, compelling presentations for senior executive audiences

• Design, develop, and interpret key partner growth metrics, including gap analysis, targeting strategies, campaign execution, market readiness measurement, and training effectiveness

• Lead ongoing business performance analyses to inform day-to-day operations and drive continuous improvement

• Support strategic initiatives and operational reviews by identifying actionable opportunities for improvement

• Translate data into insights and recommendations to guide strategic decision-making

• Advise on organizational design and structure by evaluating alignment opportunities and assessing operational impact

Target Skills/Experience:

• 6-10 years work experience focused on quantitative analysis, Excel and logical reasoning; experience using databases for analysis

• Strong executive presentation skills, especially related to building compelling PowerPoint / Google Slides presentations

• Exceptional problem-solving skills: demonstrated ability to structure complex problems, develop solutions

• Creativity in developing actionable recommendations for presentation to senior management

• Self-starter and high degree of motivation to go above and beyond the task at hand

• Excellent written and verbal communications skills

• Bachelor’s Degree preferably in an analytical discipline such as economics, business, computer science, engineering, etc.

• Work experience in consulting or finance is a plus

• Experience with SQL, Tableau, and/or Snowflake (or similar analytical packages) a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $164,000 - $273,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $196,800 - $298,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.