Partner Relations Specialist

Posted Yesterday
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Chicago, IL, USA
Hybrid
58K-80K Annually
Mid level
Information Technology
At CDW, our purpose is to make technology work so people can do great things.
The Role
Supports partner relations operations, including partner onboarding, designation programs, onsite partner experiences, database maintenance, stakeholder communications, and Partner Summit execution. Tracks initiative milestones, documents processes, communicates requirements for partner tools and portals, and supports improvements to partner satisfaction. The role requires strong organization, project management, communication, prioritization, and relationship-building skills while working independently with stakeholders at all levels.
Summary Generated by Built In
Description
The Partner Relations Specialist acts as an operational member on the Partner Relations team. The role assists in the execution of CDW's partner-related strategies such as the partner designation program, partner onboarding, and general partner satisfaction with CDW. In addition, this role assists in executing projects that further CDW's relationships within the partner community.
What you will do
* Act as a Partner Ambassador and provide a best-in-class onsite experience to partners.
* Assist with onsite partner operational requirements including building access, network access, closet and locker assistance, and building navigation.
* Deliver an excellent customer experience to internal and external customers.
* Maintain a thorough knowledge of CDW go-to-market strategies.
* Maintain materials on Partner Relations processes, programs, and tools for stakeholders.
* Manage, track, and communicate key milestones for assigned initiatives.
* Maintain partner contact database accuracy through proactive updates.
* Be proficient in CDW designation strategy and benefit processes and articulate them to stakeholders.
* Assist in execution of annual Partner Summit deliverables.
* Provide feedback and communicate requirements supporting improvements to partner portals and tools.
* Document step-by-step best practices and share with leadership.
What we expect of you
* Bachelor's degree required. OR, 4 years of work experience required.
* Strong communication, project management, and organizational skills.
* Ability to effectively interact with all levels of stakeholders, including senior leadership.
* Self-motivated with a history of working independently.
* Ability to build and maintain working relationships.
* Proficient in multitasking and identifying priorities.
* Strong attention to detail.
* Proficient in Microsoft Office applications.
* Previous experience in the technology industry is a plus. Pay range: $ 58,000 - $ 80,400 depending on experience and skill set Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Skills Required

  • Bachelor's degree or four years of work experience
  • Strong communication skills
  • Project management skills
  • Organizational skills
  • Ability to interact effectively with stakeholders at all levels, including senior leadership
  • Ability to work independently and self-motivate
  • Ability to build and maintain working relationships
  • Ability to multitask and identify priorities
  • Strong attention to detail
  • Proficiency in Microsoft Office applications
  • Previous technology industry experience

What the Team is Saying

Phil
Mason
Kevin Denison
Christine A. Leahy
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The Company
HQ: Vernon Hills, IL
15,100 Employees
Year Founded: 1984

What We Do

CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com. Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.

Why Work With Us

Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.

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CDW Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

CDW is committed to offering a high quality, flexible work experience centered around connection, collaboration, and coworker well-being. Our flexible hybrid approach enables coworkers to get the best of working from home and being together.

Typical time on-site: Not Specified
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