Partner Program Manager

Key Responsibilities

• Certification and Competency Tracking: Work collaboratively to track and report certifications and competencies.
• Rebate and Investment Reporting: Monitor and report on monthly, quarterly, and annual rebates, MOUs, and other partner-related programs and investments.
• Incentive Management: Track and report on various incentive programs, ensuring all relevant metrics are captured.
• Internal Content Creation: Create, distribute, and publish internal content to maintain current processes per partner, facilitating enablement for Operations, Engineering, and other relevant teams.
• Pipeline Tracking: Regularly meet with in-house teams, partner channel teams, and distributors to track the pipeline and ensure accurate forecasting.
• Alignment Oversight: Investigate and resolve misaligned deals to ensure proper hygiene and optimize margins, incentives, and profitability (e.g., OPP vs. REG with Palo).
• Sales Strategy Collaboration: Work with sales teams to develop strategies that maximize margins through creative deal structures.
• Communication Management: Efficiently communicate program and partner changes through newsletters and monthly team meetings to keep all stakeholders informed.
• Registration Tracking: Monitor weekly pipeline and registration additions, ensuring that all terms and conditions (T&C’s) are met for various programs (e.g., Palo Alto, NetApp).
• Sales Support: Maintain rapid responsiveness to sales teams (CDs, COSs, CSAs) for deal support as needed. Provide alignment support for new and existing sales teamsincluding account mapping and introductions via emails/calls.
• MOU Oversight: Ensure MOU milestones and commitments are met, reporting on progress on a required schedule.
• Strong Communication Skills: Demonstrate urgency and effective
• communication, being well-connected internally to facilitate collaboration.
• Support for Partner Managers: Assist partner managers on unique projects related to strategic partner go-to-market initiatives.

Qualifications

• Proven experience in program management, partner management, or a related field.
• Excellent organizational skills with a strong attention to detail.
• Strong analytical skills and proficiency in tracking metrics and reporting.
• Exceptional communication skills, both verbal and written, with the ability to engage effectively with various stakeholders.
• Experience in sales support or business development is preferred.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).