Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
About the Role Fanatics is seeking a Partner Orders Programme Manager to manage the end-to-end delivery of merchandise programmes on behalf of our rights holder partners. Reporting to the Director, Golf Retail & Partnerships. This role will act as the key link between rights holders, corporate partners, suppliers, and internal teams. You will oversee the entire order lifecycle, from catalogue creation, product development and sell-in, order receipt and management, supplier liaison, branding coordination, order logistics, final delivery and financial reconciliation. As the programme grows, the role will expand to support additional Fanatics rights holder partnerships across multiple sports.
Key Responsibilities
- Manage and oversee the full end to end corporate sale programme for the DPWT and Ryder Cup in 2027, managing annual budgets and putting in processes and building relationships to achieve sales forecasts
- Serve as the primary contact for rights holders and their corporate partners.
- Create, present and manage partner merchandise catalogues and product selections.
- Work with suppliers on bespoke product development where necessary
- Receive and process customer orders, quotations, purchase orders, and invoicing requirements.
- Coordinate supplier orders, production schedules, inventory availability and bespoke branding requirements.
- Track orders through fulfilment and ensure timely delivery.
- Resolve operational issues and maintain high service standards.
- Attend key partner on-site events to support merchandise operations and manage requests and liaisons.
- Support the development of scalable processes as the programme expands across Fanatics partnerships.
- Receive and resolve all client enquiries.
Skills & Experience
- Experience in account management, customer operations, product development, merchandising, or B2B order management.
- Strong organisational and project management skills.
- Excellent stakeholder management and communication abilities.
- Commercially minded with a strong customer service focus.
- Experience managing rights holders and suppliers
- Experience with bespoke product development desirable
- Very high attention to detail and ability to manage orders from inception to delivery.
- Exceptionally organised and able to be flexible to meet partner needs.
- Able to ectively prioritise and the ability to manage many projects concurrently.
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset
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Skills Required
- Experience in account management, customer operations, product development, merchandising, or B2B order management
- Strong organizational and project management skills
- Excellent stakeholder management and communication abilities
- Commercial mindset with a strong customer service focus
- Experience managing rights holders and suppliers
- Experience with bespoke product development
- High attention to detail and ability to manage orders from inception to delivery
- Ability to remain organized and flexible to meet partner needs
- Ability to prioritize and manage multiple projects concurrently
What We Do
Fanatics Commerce is a global sports-commerce business that designs, manufactures, and retails licensed consumer products, including fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically integrated digital and physical platform for sports leagues, teams, colleges, and associations, and has evolved into a mobile-first, direct-to-consumer brand with manufacturing capabilities serving fans worldwide across global markets.
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