Partner Operations Manager

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate.

But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500.

Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.

Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.

Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.

The role:

As a Partner Operations Manager at Strategy, you will independently lead the execution, optimization, and oversight of partner-related operations and strategic processes. Acting as a cross-functional operator, you will serve as the central point of coordination across internal teams—Sales, Legal, Finance, IT, and Partners—to drive partner performance, operational scale, and data-driven insights. 

In this highly visible role, you will take ownership of critical partner lifecycle processes, operational infrastructure, compliance workflows, and reporting cadence. You’ll lead strategic initiatives to improve efficiency, automate processes, and enable Strategy and its partners to operate more effectively at scale—without direct management responsibilities. 

Your Focus: 

Own and Optimize Partner Operations: 

• Lead the end-to-end execution of partner operational workflows, including onboarding, deal registration, program benefits, partner commissions, and compliance.   

Cross-Functional Leadership: 

• Act as the primary liaison between internal teams for all partner-related operational matters, driving alignment, accountability, and issue resolution. 

Operational Governance & Systems Oversight: 

• Maintain and improve partner data accuracy and process integrity across Salesforce, and the Partner Portal. Identify and implement automation and workflow improvements to increase scale and accuracy. 

Partner Lifecycle Support: 

• Manage key processes related to partner agreements, benefits access, vendor setup, invoicing, and fee collection—ensuring consistency and compliance throughout the partner journey. 

Performance Reporting & Insights: 

• Develop and deliver actionable dashboards, reporting and KPIs that help Sales and Partners teams monitor partner performance. Support quarterly business reviews and strategic decision-making. 

Cloud Hyperscaler Marketplaces presence and transactional capability 

• Ensure that Strategy software can be transacted via private offers in all supported Cloud Hyperscalers (AWS, Azure, GCP, etc.), and activate free trials and transactional capabilities in select products. 

Compliance and Audit Readiness: 

• Administer and ensure adherence to FCPA and other regulatory processes, including routing and ownership via internal systems. 

Strategic Project Leadership: 

• Independently lead partner-related operational projects to drive efficiency, reduce manual effort, and support new initiatives and programs. 

Required Experience and Skills: 

• Bachelor’s Degree in Business, Finance, IT, or a related field; MBA or advanced education is a plus 
• 3–5+ years of experience in partner/channel operations, sales operations, or business operations in the technology or software industry 
• Experience owning complex operational processes and leading cross-functional initiatives 
• Proficient in Salesforce, Excel, and analytics/reporting tools; SQL experience is a plus 
• Strong understanding of partner/channel models and operational workflows 
• Ability to synthesize complex data into clear insights and action plans 
• Excellent verbal and written communication skills, with the ability to work across diverse global teams 
• Strong attention to detail, process-oriented mindset, and commitment to data accuracy 
• Comfortable working independently in a fast-paced, high-growth environment 
• High degree of accountability, follow-through, and organizational skills 

Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other legally-protected basis.

Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process.  If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at [email protected].

Visit Strategy’s Careers page for additional information.