Partner Operations Manager
About Us
Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. dbt Labs pioneered the practice of analytics engineering, built the primary tool in the analytics engineering toolbox, and has been fortunate enough to see a fantastic community coalesce to help push the boundaries of the analytics engineering workflow. Today there are 30,000 companies using dbt every week, 100,000 dbt Community members, and over 4,100 dbt Cloud customers. You can learn more about our values here.
About the role:
We’re looking for a Partner Operations Manager to join our centralized Revenue Operations team at dbt Labs. This person will play a critical role in creating and maintaining scalable processes for our partner team and work cross-functionally across the entire GTM org.
In this role, you can expect to:
- Be the go-to person for seller questions and enablement around marketplace deals and resale. Facilitate, manage and update our marketplace and reseller orders and processes - work directly with sales team to improve processes and close deals brought via partners.
- With our internal analytics team, create, maintain and analyze reports and dashboards to track KPIs and partner performance.
- Execute on cross-functional initiatives from design to implementation - managing timelines and creating scalable repeatable processes to use globally.
- Monitor the pipeline to identify opportunities for sellers to leverage reseller MSAs, AWS and Azure incentive programs early in the deal cycle. Works directly with AWS partnerships/marketplace support team to ensure that we leveraging the the maximum credits we can for our partners, tracks spend.
- Own reporting on reseller sales and co-sell on alliance partnerships (AWS, Snowflake, Databricks, Azure), both internally, and back to our partners.
- Manage our connections with ACE, including accessing “propensity to buy” scores from AWS, and supporting various incentive programs. Own Tackle.io and the entire partnership tech stack (Crossbeam, etc.)
- Manages our Snowflake, SHI, and AWS partner portals and makes sure we keep up to date with the programmatic elements of those programs.
- Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes.
You are a good fit if you have:
- 4+ years of sales operations experience in a SaaS software company, partnership experience preferred (but not required)
- Worked asynchronously as part of a fully-remote, distributed team
- An analytical mind and toolkit who is comfortable working with data in Excel/Sheets, Looker (or other BI tools) and SQL
- A deep understanding of developing processes in Salesforce (process builders, flows, everything except APEX)
- Project Management experience working with numerous cross functional and external stakeholders
You'll have an edge if you have:
- A firm understanding of the partner ecosystem, including an understanding of SIs, ISVs, resellers and distributors
- Have worked with partner tools / platforms (Tackle, AWS/Azure Marketplace)
Compensation & Benefits
- Salary: $133,000 to 157,000
- Equity Stake
- Benefits - dbt Labs offers:
- Unlimited vacation (and yes we use it!)
- 401k w/3% guaranteed contribution
- Excellent healthcare
- Paid Parental Leave
- Wellness stipend
- Home office stipend, and more!
*Equity or comparable benefits may be offered depending on the legal limitations
What to expect in the hiring process (all video interviews unless accommodations are needed):
- Interview with Talent Acquisition Partner
- Interview with Hiring Manager
- Project
- Team Interviews
#LI-LA1 #LI-Remote
Who we are
At dbt Labs, we have developed strong opinions on how companies should practice analytics.
Specifically, we believe that:
- Code, not graphical user interfaces, is the best abstraction to express complex analytic logic
- Data analysts should adopt similar practices and tools to software developers
- Critical analytics infrastructure should be controlled by its users as open source software
- Analytic code itself — not just analytics tools — will increasingly be open source
It turns out that a lot of other people believe this too! Today, there are 30,000 companies using dbt every week, 100,000 dbt Community members, and 4,100 companies paying for dbt Cloud. Our customers include JetBlue, Hubspot, Vodafone New Zealand, and Dunelm. dbt is synonymous with the practice of analytics engineering, defining an entire industry. We’re backed by top investors including Andreessen Horowitz, Sequoia Capital, and Altimeter.
dbt Labs is an equal opportunity employer. We're committed to building an inclusive team that welcomes a diversity of perspectives, people, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We feel strongly that whether or not your experience exactly fits the job description, your passion and skills will stand out and set you apart even if your career has taken some twists and turns. If you are on the fence about whether you meet our requirements, we encourage you to apply anyway! Please reach out to us directly at [email protected] if you need assistance or an accommodation.
Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page here.
dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. Equity or comparable benefits may be offered depending on the legal or country limitations.
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