Partner Operations Analyst

Posted 7 Hours Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Software
The Role
Own partner operational support lifecycle, govern program exceptions, reconcile incentive data across Salesforce and spreadsheets, collaborate with Finance and IT to automate systems, run UAT, and produce operational insights to improve partner experience and data integrity.
Summary Generated by Built In

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

As a Partner Operations Analyst, you will fuel the growth of our global partner ecosystem by turning operational complexity into an exceptional partner experience. Acting as the critical bridge between partners, channel sales leaders, and IT, you will own the governance, incentives administration, and systems refinement that allow our network to thrive. Your mission is to eliminate friction points and ensure high data integrity, directly impacting global channel revenue velocity and partner satisfaction.

WHAT YOU'LL DO

  • Champion the Partner Experience: Own the operational support lifecycle for partners and Partner Account Managers (PAMs), resolving inquiries regarding incentives and platform access while identifying systemic trends to permanently improve satisfaction metrics.

  • Govern Program Integrity: Evaluate and manage high-impact partner program exception requests—such as tier changes and payout attributions—collaborating with channel leadership to enforce policy compliance while maintaining business agility.

  • Administer Global Incentive Programs: Reconcile and validate complex performance data across Salesforce and Google Sheets, partnering directly with Finance to ensure precise, audit-ready, and timely incentive payouts.

  • Drive Systems and Process Automation: Collaborate with IT engineering teams to isolate bugs, eliminate workflow bottlenecks, and execute User Acceptance Testing (UAT) for system enhancements that scale partner portal capabilities.

  • Deliver Actionable Operational Insights: Engineer recurring and ad hoc data models to provide channel stakeholders with clear visibility into exception trends, operational risks, and process efficiency gains.

WHAT YOU BRING

  • Operations & Channel Expertise: Strong foundational knowledge of partner ecosystems, channel sales workflows, or revenue operations, with a proven ability to interpret and enforce program policies fairly.

  • Analytical Problem Solving: Mastery of data manipulation within Excel or Google Sheets, alongside experience navigating Salesforce (SFDC) or partner portals to track compliance and resolve operational errors.

  • Cross-Functional Influence: Clear, concise communication and stakeholder management skills, with the ability to comfortably align Finance, Sales, and technical IT teams around operational solutions.

  • Governance & Audit Mentality: Exceptional attention to detail, with a knack for validating data sets, identifying risk trends, and maintaining documentation for audit readiness.

  • Location: We are primarily an in-office environment and therefore, you will be expected to work from the office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave. Your working hours will be covering EST Shift ( 6 PM to 3 AM IST).

#LI-ONSITE

WHAT YOU CAN EXPECT FROM US:

  • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
  • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
  • Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.

Skills Required

  • Foundational knowledge of partner ecosystems, channel sales workflows, or revenue operations
  • Mastery of data manipulation within Excel or Google Sheets
  • Experience navigating Salesforce (SFDC) or partner portals to track compliance and resolve operational errors
  • Experience reconciling and validating complex performance data and partnering with Finance for audit-ready incentive payouts
  • Ability to evaluate and manage partner program exception requests and enforce policy compliance
  • Experience collaborating with IT/engineering to isolate bugs, remove workflow bottlenecks, and execute User Acceptance Testing (UAT)
  • Strong written and verbal stakeholder management skills to align Finance, Sales, and IT
  • Exceptional attention to detail with governance, audit mentality, and documentation for audit readiness
  • Ability to work primarily in-office in compliance with company policy and cover the specified EST shift hours (6 PM to 3 AM IST)

Everpure Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everpure and has not been reviewed or approved by Everpure.

  • Equity Value & Accessibility Equity and stock purchase programs are described as meaningful parts of total compensation, with RSUs and an ESPP highlighted as strengths.
  • Strong & Reliable Incentives Sales compensation is structured to support long sales cycles, including policies that pay full commission until the first sale for new or white‑space accounts.
  • Healthcare Strength Health coverage is portrayed as comprehensive, with multiple medical options, fully covered vision, dental PPO choices, mental‑health resources, and company HSA contributions.

Everpure Insights

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The Company
HQ: Mountain View, CA
4,090 Employees
Year Founded: 2009

What We Do

Pure Storage (NYSE:PSTG) helps innovators build a better world with data. Pure's data solutions enable SaaS companies, cloud service providers, and enterprise and public sector customers to deliver real-time, secure data to power their mission-critical production, DevOps, and modern analytics environments in a multi-cloud environment. One of the fastest growing enterprise IT companies in history, Pure Storage enables customers to quickly adopt next-generation technologies, including artificial intelligence and machine learning, to help maximize the value of their data for competitive advantage. And with a Satmetrix-certified NPS customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world.

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