The Role
The Partner Manager at ASAPP will build and execute channel partnerships, drive revenue, manage relationships, and support partner initiatives. Responsibilities include developing plans, sourcing partners, and collaborating across teams to achieve business objectives.
Summary Generated by Built In
At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1.
We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.
We're seeking a Partner Manager, responsible for building and executing ASAPP’s channel partnership motion, with direct accountability for generating pipeline and driving revenue through strategic partners. Partnerships will play a critical role in ASAPP’s growth strategy in 2026 and beyond, complementing our Sales and Delivery teams. Reporting to the VP of Sales & Partnerships, this individual will manage day-to-day relationships with existing partners, source and recruit new partners, and work cross-functionally to enable successful co-selling and delivery outcomes. This is a highly execution-oriented, hands-on role focused on turning partner engagement into closed business.
Responsibilities
- Develop and execute channel plans that deliver measurable pipeline and revenue
- Source, recruit, vet, and negotiate with strategic partners
- Own partner onboarding and enablement, including playbooks, training, and joint marketing materials
- Support partner certification and training programs to accelerate time-to-impact
- Manage day-to-day stakeholder relationships across customers, prospects, and partners to drive co-selling and co-marketing opportunities
- Collaborate with Product and Engineering to support integrations and technical alignment between ASAPP and partners
- Translate ASAPP’s technical capabilities into clear, compelling partner value propositions
- Align partner initiatives with company objectives and sales priorities
- Forecast, manage, and help close partner-sourced pipeline and revenue
- Track KPIs to measure partner performance and program effectiveness
- Represent ASAPP at partner meetings, industry events, and conferences
Skills & Experience
- 6–10+ years in B2B SaaS within Enterprise and/or Contact Center environments (AI/ML experience preferred)
- Experience working directly on or alongside quota-carrying sales teams; direct sales or Account Executive experience strongly preferred
- Proven success supporting or driving revenue through channel or ecosystem partnerships
- Experience working with integrators, consultancies, resellers, or marketplace partners
- Strong execution mindset with the ability to independently drive deals from sourcing through close
- Effective negotiation skills with understanding of legal and compliance considerations
- Ability to communicate credibly with both technical and business stakeholders
- Collaborative approach with Engineering, Product, Finance, Marketing, and Sales
- Comfort operating in fast-moving, evolving environments with changing product capabilities
- Experience with CRM/PRM tools and pipeline management preferred
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-AG1 #LI-Remote
Top Skills
AI
CRM
Ml
Prm
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The Company
What We Do
Our artificial intelligence and machine learning products deliver automation and human augmentation, allowing individuals and organizations to realize their full potential. Today, the world's largest organizations rely on ASAPP to provide amazingly efficient and effective customer experiences. Our Research & Development team is unparalleled, driving the advancement of AI, machine learning, speech recognition, robotic process automation, natural language processing and more.
