Partner Manager
Content Guru is a leading global provider of enterprise cloud Customer Experiences (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.
We’re looking for a commercially driven and relationship-focused Partner Manager to join our growing team. If you have a talent for building strategic partnerships, a passion for technology, and a track record of delivering results, we’d love to hear from you.
What we are looking for…
We’re seeking an experienced partner or account manager with strong communication skills and a collaborative mindset. You’ll develop and grow partner relationships, drive new business opportunities, and help shape our partner strategy to support long-term success.
Location…
This role is based in Bracknell, Berkshire.
Key responsibilities of the role…
Partner Engagement & Growth:
- Identify, engage, and onboard new strategic partners.
- Build and maintain long-term, trusted relationships with key partners.
- Own and manage the partner portal to support effective engagement and communication.
- Drive partner satisfaction and advocate for mutual success through ongoing collaboration.
Sales Strategy & Enablement:
- Achieve revenue and margin targets through and with partners on a monthly, quarterly, and annual basis.
- Develop structured partner plans and pipelines to support lead generation and sales conversion.
- Coordinate with internal teams to deliver a seamless partner and customer experience.
Campaigns & Collaboration:
- Work with Marketing and Sales to target new opportunities and grow partner influence.
- Support joint campaigns, bids, and proposals to win new business.
- Provide accurate forecasting and reporting to internal stakeholders.
Product Knowledge & Expertise:
- Stay up to date on our evolving product portfolio and industry developments.
- Communicate the business value of our solutions effectively to partners and internal teams.
- Mentor other sales colleagues and contribute to partner-related marketing and enablement initiatives.
About you…
- Bachelor’s degree or equivalent experience in a related field.
- At least 2 years’ experience in a partner or account management role.
- Proven track record of meeting or exceeding sales targets.
- Excellent interpersonal, communication, and negotiation skills.
- Strong understanding of sales processes and CRM systems.
- Experience in IT, telecoms, SaaS, or vertical industries (e.g. utilities, healthcare) is desirable.
About the Company…
Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.
Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more.
We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.
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What We Do
Content Guru is a leading global provider of enterprise-grade cloud Customer Experiences (CX), and is at the forefront of the Generative AI evolution. Content Guru’s storm® platform supports mission-critical CX for the world’s leading organizations in the public and private sectors. storm is the only cloud communications platform trusted by blue-light services delivering market-leading reliability, scalability, and functionality. Through brain®, AI services provide leading automated and human-assist capabilities to bolster CX performance before, during and after an interaction.
