Partner Manager - Regular

Posted 6 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Cloud • Information Technology • Internet of Things • Cybersecurity
The Role
Manage and enable channel partners to drive sales and customer support. Oversee partner manpower and attrition, ensure monthly business planning, deliver partner trainings, run demand-generation and customer programs, assist partners in large deals, enforce channel policies, resolve customer issues via partners, and drive partner productivity and ROI.
Summary Generated by Built In

Enabling partners and customers with service support from TTL

support functions

Controlling Channel & Channel Partner Manpower (FOS) attrition.

Ensuring completion of Business Planning with all active channel partners before 8th of every month.

Driving the capability building plan with partners by ensuring timely trainings for various parameters

Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc.

Assisting the Partners in Large deal Closures by accompanying them for Customer calls

Ensuring Channel Policy Adherence and Processes in the assigned territory

Facilitating the issue resolutions at customer end through partners and support teams, if any.

Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer)

Sales through the Channel Partners 

Responsible for Channel partner productivity and their ROI

Keep Abreast with Competitive activities in the region

Segment wise product focus to drive new business

About Us
Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead

We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Skills Required

  • Enable partners and customers with service support from TTL support functions
  • Control channel and channel partner manpower (FOS) attrition
  • Ensure completion of business planning with all active channel partners before the 8th of every month
  • Drive partner capability building by ensuring timely trainings
  • Drive coverage programs such as demand generation, customer-focused programs, and industry forum participation
  • Assist partners in large deal closures by joining customer calls
  • Ensure channel policy adherence and processes in assigned territory
  • Facilitate issue resolution at customer end through partners and support teams
  • Present capabilities with solution architect to achieve target EPPC (Existing Product Per Customer)
  • Responsible for channel partner productivity, ROI, and monitoring competitive activities
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The Company
Year Founded: 2001

What We Do

Tata Tele Business Services (TTBS), a part of the Tata Group, is a leading provider of Smart Digital Solutions and ICT services for India's Small and Medium Enterprises (SMEs). It offers a comprehensive suite of solutions, including connectivity, collaboration, cloud, security, and IoT, empowering businesses to connect and grow in a digital-first world through cutting-edge technology.

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