Partner Engineer - AI Agents - China

Posted 5 Days Ago
Be an Early Applicant
Beijing, CHN
In-Office
Senior level
Natural Language Processing • Software • Conversational AI
The Role
Lead technical integrations of SoundHound's Voice AI and AI Agents with automotive partners. Act as primary technical contact, troubleshoot and escalate issues, translate partner needs into technical specs, coordinate cross-functional teams, manage project plans and timelines, and drive platform improvements while maintaining partner relationships and documentation.
Summary Generated by Built In
Your Career, our Future—Together.
Ready to join something big? At SoundHound AI, we bring voice, generative, and conversational AI together to transform how people interact with products and services. From voice-enabled vehicles to food ordering and customer support, our multilingual, omnichannel technology already impacts hundreds of millions worldwide.
The Opportunity
SoundHound AI believes every person should be able to interact naturally with the products around them–by simply talking. With a global reach spanning two dozen languages, we build Voice AI products with conversational intelligence for cars, restaurant ordering, and more, allowing our customers to extend their brand in new and meaningful ways.
A Partner Engineer, AI Agents (Automotive) is a skilled software engineer who collaborates with automotive customers/partners to enable the seamless integration of our voice AI in automotive, with a focus on AI Agents. They own the alignment of partner requirements, help identify integration risks/friction points, and support voice AI platform enhancements.​
The role requires strong software engineering skills (including knowledge of key programming languages and concepts, design methodologies, etc.) to adapt to partner needs, plus exceptional communication skills for engaging partners to resolve roadblocks, align timelines, and gather feedback.​
This engineer manages multiple focused concurrent projects, using reliable time management and prioritization to balance partner deliverables and internal milestones, while collaborating cross-functionally.

What You'll Do
  • Collaborate with top automakers to integrate SoundHound’s Voice AI into vehicles.​
  • Act as a go-to expert on SoundHound’s Voice AI and Agents, guiding partners with your deep technical knowledge.​
  • Troubleshoot: gather data, replicate/resolve/escalate issues, test solutions for timely success.​
  • File detailed tickets, escalate issues to engineering, and contribute to the refinement of our products.
  • Own all technical aspects of the partner project, translating business needs into specs and leveraging your expertise in SoundHound’s Voice AI and Android technologies.
  • Grow partnerships iteratively: add value while aligning with engineering to enhance the platform.​
  • Design and implement long-term and short-term solutions to meet business goals.​
  • Coordinate effectively with the engineering teams building advanced voice assistants.​
  • Build and maintain project plans, aligning partner milestones with internal product timelines.​
  • Write detailed documentation and oversee the entire project scope, schedule and deployment.
  • Identify, mitigate, and resolve risks to ensure project success.​
  • Foster a collaborative international work environment, where integrating diverse perspectives is crucial.
  • You will act as the primary technical point of contact for our Automotive partners, and are expected to provide expert-level support and guidance in handling complex issues and requirements related to integrating our voice AI solutions and AI Agents.
  • You will build strong relationship with the partners, and act as the main go-to person when Automotive partners have questions about our products or have trouble integrating our solution. You will be an expert in a large number of subjects, ranging from new ASR language developments, wake words, audio processing pipelines, our cloud domains, infrastructure issues, etc.
  • You will have the first responsibility to investigate and troubleshoot issues using our tools and provide the necessary fixes on the partner side, if possible, and if needed, escalate issues to the engineering team with your initial detailed analysis, as well as providing concrete and actionable feedback.
  • You will work closely with Technical Program Management (TPM), Engineering, and Product teams to work on system improvements, feature requests, and inform about emerging customer needs

What You'll Bring
  • You have 5+ years of experience in software engineering or technical program management, and a Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field.
  • Your experience in technical program management includes Generative AI, Linux, Python, C++, ASR as well as knowledge of AI technologies.
  • You have demonstrated an ability to lead cross-functional and cross-cultural teams, managing complex projects in a dynamic, international environment.

Workplace & Compensation
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Let's Start the Conversation
Join SoundHound AI and collaborate with colleagues worldwide who are shaping the future of voice AI. Guided by our values—supportive, open, undaunted, nimble, and determined to win—we strive to build breakthrough AI experiences together.

We provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.

Discover more about our philosophy, benefits, and culture at https://www.soundhound.com/careers.

***Please beware of agency recruiters falsely stating that they represent SoundHound AI on job posts. Our job post above will note if we are utilizing a specific agency to assist with the search. Our recruiters use @soundhound.com email addresses exclusively.

Skills Required

  • 5+ years of experience in software engineering or technical program management
  • Bachelor's or Master's degree in Computer Science, Electrical Engineering, or related field
  • Experience with Generative AI, Linux, Python, C++, and ASR
  • Expertise with Android technologies and voice AI integration
  • Proven ability to lead cross-functional, cross-cultural teams and manage complex international projects
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The Company
HQ: Santa Clara, CA
345 Employees
Year Founded: 2005

What We Do

At SoundHound Inc., we believe every brand should have a voice. As the leading innovator of conversational technologies, we’re trusted by top brands around the globe. Houndify, our independent Voice AI platform, with 70,000+ users, allows brands to create custom voice assistants that deliver results with unprecedented speed and accuracy. Our mission is to enable humans to interact with the things around them in the same way we interact with each other: by speaking naturally. We’re making that a reality through our SoundHound music discovery app and Hound voice assistant and through our strategic partnerships with brands like Mercedes-Benz, Hyundai, Deutsche Telekom, and Pandora. Today, our customized voice AI solutions allow people to talk to phones, cars, smart speakers, mobile apps, coffee machines, and every other part of the emerging ‘voice-first’ world. Our diverse team of engineers, UX/UI designers, writers, data scientists and linguists are all passionate about creating a world with more conversations. With more than 14 years of expertise in voice technology, we have hundreds of millions of end users, and a worldwide team in six countries building solutions for a voice-first world.

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