Partner Engagement Experience Sales Operations Analyst

Red Hat is looking for a Partner Engagement Experience Sales Operations Analyst to play a critical role in tracking and measuring partner performance through data analysis, reporting, and dashboarding. This position focuses on providing actionable insights that drive decision-making across the Partner Engagement Experience team. The successful candidate will be responsible for creating and maintaining dashboards, analyzing key metrics, and ensuring data consistency to optimize partner engagement and business outcomes. The role involves working closely with internal teams to monitor partner activities, track performance trends, and provide data-driven recommendations to improve operational efficiency and achieve strategic goals.

What you will do:

• Partner Performance Analytics: Track, measure, and report on partner performance, identifying trends, opportunities, and areas of concern to inform decision-making across the Partner Engagement Experience team.

• Dashboard and Reporting Development: Build and maintain dashboards and reports in Salesforce, E2open, and other tools to monitor key metrics such as partner bookings, revenue, and engagement effectiveness.

• Data Analysis and Visualization: Analyze data from various systems, including CRM platforms, to produce insightful visualizations, charts, and reports that effectively communicate performance metrics to stakeholders.

• Ad-hoc Reporting: Respond to leadership requests for ad-hoc reports and analysis, providing timely and accurate insights that support strategic initiatives.

• Collaboration with Data Teams: Partner with data analytics and operations teams to ensure consistency in global and regional reporting, aligning with organizational goals and maintaining data integrity.

• Operational Support: Work closely with project managers and the ecosystem operations team to ensure seamless day-to-day operations, incorporating partner activities and operational changes into future forecasts and decision-making processes.

What you will bring:

• Proven experience in sales operations, reporting, and data analysis.

• Strong proficiency in Salesforce, CRM systems, and data visualization tools (e.g., Tableau, PowerBI).

• Ability to interpret complex data and present actionable insights.

• Strong attention to detail and ability to manage multiple priorities.

• Excellent communication and collaboration skills, working cross-functionally with various teams.

The salary range for this position is $94,010.00 - $150,410.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.