With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia.
We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com, Startselect.com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets.
Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together.
If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you.
What you'll do
Communicate and collaborate effectively with internal and external stakeholders, ensuring clear and concise information exchange.
Provide high-quality and responsive support to internal teams and external partners. This includes coordinating issue resolution and managing daily operational requests for Codashop/Coda Webstore, such as new product launches, product detail maintenance, and promotional activities.
Partner closely with internal stakeholders (Product, Engineering, Marketing, Commercial, Pricing, and Support teams) to ensure requests are processed accurately and delivered on time.
Support external publishers with their daily operational requests.
Prepare comprehensive reports and analyses to inform team strategies and decisions.
Create and maintain up-to-date documentation and processes to ensure operational efficiency and knowledge sharing.
- Contribute to the team's success by performing other duties as assigned.
What you'll bring
At least 2 year of experience in e-commerce operations or a related field.
Strong written and verbal English communication skills for daily collaboration with internal and external stakeholders.
Hands-on experience with Content Management Systems (CMS) is a significant plus.
Basic understanding of HTML and scripting concepts (e.g., JavaScript or similar), including the ability to read code syntax, understand JSON data structures, interpret API payloads, and follow system workflows and logical processes.
Computer literate with foundational familiarity in programming or markup language syntax.
Highly organized and proactive, with the ability to manage multiple projects and tasks simultaneously.
Strong problem-solving skills and attention to detail.
A strong project management orientation, including the ability to proactively identify and address potential issues before they escalate, and effectively facilitate discussions with relevant stakeholders to find solutions.
Willingness to work in shifts.
Skills Required
- At least 1 year of experience in e-commerce operations or a related field
- Strong written and verbal English communication skills
- Hands-on experience with Content Management Systems (CMS)
- Basic understanding of HTML and scripting concepts
- Computer literate with a basic understanding of programming or markup languages
- Highly organized and proactive in managing multiple projects
- Strong problem-solving skills and attention to detail
- Project management orientation including issue identification and facilitation
- Willingness to work in shifts
What We Do
Coda leads in commerce solutions and out-of-app monetization. Since 2011, we’ve accelerated growth for our partners by expanding their global reach and deepening customer engagement. Trusted by over 300 publishers—including Activision, Electronic Arts, Moonton, and Riot Games—we maximize revenue with solutions like Custom Commerce, Codapay, Codashop, and Distribution. By connecting our partners to more than 90% of the world's preferred payment methods, we unlock access to over 200M paying customers worldwide. Headquartered in Singapore with a team of 400+, Coda has earned recognition as a 2023 APAC High Growth Company by the Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader in Fortune’s Fintech Innovation Asia list (2024), and featured in The Straits Times Fastest Growing Fintechs (2024)
