Partner Enablement Program Manager

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

 Partner Enablement Manager 

• You will design and execute innovative partner enablement programs that will enhance partner skills and knowledge and empower our partners to market, sell, and implement SmartBear solutions effectively.
• The partner ecosystem is a thriving growth engine for SmartBear. This role is a highly strategic component to its success.
• As an enablement leader, you will have a pivotal role in equipping our partner ecosystem to drive success across the entire SmartBear product suite spanning across the API, Test, and Observability hubs. Join us in shaping the future of software quality and innovation.

Product intro 

SmartBear is a leading provider of software tools for ensuring quality and performance in software delivery. We're committed to enabling our customers and partners to build world-class software solutions with speed, confidence, and accuracy.  

 Go to our product page if you want to know more. 

You can even have a free trial to check it out 😊  

About the role 

As a Partner Enablement Manager, you will:  

• Partner Enablement Strategy - Develop and implement a forward-thinking partner enablement strategy aligned with SmartBear's business objectives and partner needs; the role will initially be primarily focused on our significant Atlassian Marketplace business and enable our top Atlassian Solution Partners; later, this role may expand to impact the entire partner ecosystem of technology alliances, system integrators, resellers, and marketplace partners.
• Program Development - Design and deliver partner enablement programs, including training sessions, certifications, and workshops, to elevate partners' capabilities. Collaborate with sales, product, marketing, and customer success teams to align enablement initiatives with business goals.
• Performance Monitoring and Optimization - Analyze partner performance metrics, identify opportunities for improvement, and optimize enablement efforts based on data-driven insights. Drive technology adoption by ensuring partners are equipped with the tools and resources to boost their sales efforts on SmartBear's behalf.
• Partner Collaboration and Feedback - Act as the voice of our partners, gathering feedback to influence SmartBear Marketing, Product Management and other key stakeholders and executives. 

We are looking for you if you have: 

You'll thrive in this role if you have: 

• 7+ years of experience in partner enablement, sales enablement, or related roles, with a proven track record of building and scaling enablement programs
• Expertise in developing comprehensive training programs for technical and non-technical audiences
• Familiarity with the Atlassian and two-tier distribution channels
• Strategic mindset and ability to influence cross-functional teams in a matrixed environment
• Strong understanding of sales and consumption models for enterprise software solutions and a technical aptitude to understand SmartBear's product offerings; ability and energy to lead and contribute to curriculum and certification development.
• Exceptional leadership and communication skills, with experience managing cross-functional stakeholders.
• A data-driven approach to measuring program success and driving continuous improvement 

Why you should join the SmartBear crew: 

• Grow your career: Opportunities at every level, with tailored development plans.
• Celebrate success: Take your birthday off and enjoy recognition for your achievements.
• Inclusive culture: We value diversity and celebrate different perspectives.
• Global impact: Offices across the globe and a mission to make technology-driven development better for all. 

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place. 
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. 
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. 
• We've won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

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