The role is responsible for owning the channel map for the territory / region to meet the objective of the Value Business through channels
- Ensuring qualification, appointment and on boarding of the Channel Partners
- Monitoring Channel and FOS attrition and Performance
- Formulating Monthly Business Planning with Partners along with PAM and or CH
- Owning execution of the business plan along with cluster head and Sales Head
- Driving the capability building plan with partners like training the channel partner and FOS
- Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc.
- Ensuring Channel Policy Adherence & Process in the assigned territory
- Monitoring partner health for allocated set of partners through regular reviews, timely claim submissions etc
- Organizing R and R Events to recognize top FOS and Partners for the month
Ensuring Active Channel Partner Count as per Dimensioning
Channel Productivity
Timely payouts for LCM partners
Channel Partner Dialogue (% Adherence to CP Dialogue policy & meeting Channel upgrade)
Developing Key Functional Capabilities in identified Domains: -LI, L2 Certification Achievement as per PDM Dashboard
Facilitating Partners with TTL support functions for day to day operations
Key Customer External Channel Partners Internal Sales, Marketing, Product, CSO, Technology & BD, HR, Finance Necessary Preferred Skills- Knowledge of IT / Telecom industry
- Experience of working with channel partners is must
- Knowledge about the regional IT / Telecom channel partners
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Good Communication skills both verbal and written
- Working knowledge of CRM tools like SFDC etc.
Behavioural Attributes
- Strong and innovative approach to problem solving and finding solutions
- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution.
- Strong execution ability
Skills Required
- Bachelor’s degree
- 7–14 years of experience in enterprise and channel sales
- Experience working with channel partners
- Knowledge of the IT and Telecom industry
- Knowledge of regional IT and Telecom channel partners
- Good verbal and written communication skills
- MBA
- Working knowledge of CRM tools such as Salesforce
- Strong problem-solving and solution-finding ability
- Flexible, proactive, self-motivated working style with personal ownership
- Strong execution ability
What We Do
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
