Partner Data & Sales Insights Manager

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

About the Role:

You will be responsible for managing and maintaining IFS’s database of Microsoft customers and prospects, ensuring accurate tracking of Microsoft Azure Commitment agreements and opportunities within the CRM. You will generate pipeline reports from CRM and work closely with the Partner Center Administrator to optimize deal referrals and co-sell motions. Additionally, you will collaborate with finance and business operations teams to improve marketplace forecasting and support private offer processes.

Key Responsibilities:

CRM Management & Customer Data Tracking:

• Enter, update, and maintain Microsoft customer agreement records in CRM, ensuring accurate tracking of customers and subsidiaries, ensuring proper attribution and visibility.
• Track and map Microsoft customer relationships at both the parent and subsidiary levels to ensure full visibility for sales teams, helping sales teams prioritize accounts.
• Ensure CRM data accuracy and completeness, aligning Microsoft customer records with sales tracking and reporting tools.
• Manage a master list of Microsoft customer agreements, ensuring alignment between CRM records and sales reporting tools.

Account Mapping & Territory Planning:

• Map Microsoft account status and presence of cloud consumption agreements to help optimize territory planning and sales coverage and maximize opportunities for co-sell and pipeline growth.
• Work closely with sales leadership to ensure that the account mapping supports strategic territory alignment and sales priorities.

Pipeline Reporting & Sales Support:

• Generate and maintain pipeline reports from CRM, providing visibility into IFS opportunities with Microsoft customers.
• Analyze CRM data to provide actionable insights to sales teams and leadership.

Marketplace Pipeline Forecasting & Finance Collaboration:

• Collaborate with Partner Center administrator to align CRM data with co-sell opportunities and deal referrals ensuring they are optimized for customers with cloud commitments.
• Produce regular pipeline reports for finance and business operations teams to improve forecasting of marketplace transactions through the Microsoft Commercial Marketplace.
• Work closely with the finance team responsible for creating private offers, ensuring pipeline data aligns with private offer strategy and execution.

Qualifications & Skills:

• Experience with CRM systems (e.g., Salesforce, Dynamics, or similar) and data management.
• Proficiency in reporting tools such as Excel, Power BI, or CRM analytics.
• Experience in tracking and managing complex customer hierarchies (parent-subsidiary relationships).
• Communication and collaboration skills to support sales, finance, and partner teams.
• Familiarity with Microsoft Azure Consumption Commitments (MACC) and Microsoft Partner Center is a plus.

Why Join Us?

• Play a key role in IFS’s cloud and Microsoft partnership strategy.
• Gain hands-on experience in CRM data management, marketplace forecasting, and pipeline tracking.
• Work closely with sales, finance, and Microsoft partner teams to optimize opportunities.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.