What you'll do:
- Demonstrate Xero solutions including Xero HQ, Xero Business, Xero Tax, Xero Practice Manager, Xero Report Templates and Xero Workpapers, in pre-sales context to Accountants and Bookkeepers
- Work closely with our Sales team to deliver business plans for Partners and sales plans for the territory
- Implementation of the online strategy developed in conjunction with Account Managers for each Partner
- Engage in a regular meetings with the relevant territory sales staff to agree sales and project priorities
- Assist partners with data conversions through detailed project planning and training guidance
- Handling Partner technical queries and escalations as well as respond in a timely manner to all Partner enquiries
- Proactively educate partners on all partner resources available
- Update CRM system (Salesforce) with all client communications including calls, emails and meetings
- Maintaining and updating CRM system of all practice staff and contact details
- Manage the creation of resources (processes/videos) for frequently asked questions from our Partners
What you'll bring:
- Intimate knowledge of the workings of an accounting and/or book keeping practice
- Training experience with accounting software knowledge
- Direct exposure to financial reporting, tax returns and compliance work
- An understanding of CRM systems
- A passion for SaaS and the online accounting market
- Outstanding communication and presentation skills and an enthusiasm for building strong relationships
- Ability to create a quick and strong rapport with partners
- Loads of initiative and ability to work autonomously
- Strong attention to detail and follow-up skills
- A process driven mindset and the passion and desire to make a difference
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What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
