Partner Consultant - Italian Market (all genders)

As Partner Consultant - Italian Market you are part of a high performing team, creating new and innovative ways to connect people and fashion. You belong to the Kids portfolio and you execute the Kids portfolio’s strategy. You acquire relevant new partners and you support our live partners to achieve meaningful and financially sustainable growth, delighting our customers along the way. You will do this across a diverse set of Kids brands and partner types, leveraging your entrepreneurial drive to consult, educate and sell complex solutions. You will act as a trusted advisor to the partner to embrace Zalando´s platform strategy, adopt Zalando´s platform services and leverage key technologies. You will do this in tight alignment with the Zalando Strategy and Zalando stakeholders. You will additionally contribute and lead relevant strategic projects with significant KPI impact, that will help us shape the Zalando value proposition for our partners.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• Utilize your entrepreneurial drive and clear, empathic communication to educate and consult medium- to high-impact partners on adopting Zalando’s Platform Services and technologies. Drive profitable growth for a set of designer brands, aligning with Zalando Group Strategy and compliance.

• Acquire relevant partners for the platform and create compelling business cases and pitches tailored to their needs. Use strong analytical skills to generate insights and maximize the ROI for our platform through data analysis and partnership cultivation.

• Collaborate with internal stakeholders to develop partner roadmaps, translating assortment and market strategies into actionable partner plans to boost customer satisfaction. Ensure operational excellence in executing these strategies.

• Work with Product, Operations, and Tech to transform partner feedback into innovative solutions, troubleshoot and improve processes, and create new processes as needed. Support your lead in generating new ideas and business opportunities.

• Maintain CRM excellence to ensure accurate data and insights for strong decision-making within your partner portfolio.

Core KPIs you influence: Net merchandise volume, Profitability, Services adoption (Marketing and Logistics services), Customer convenience, Customer Lifetime Value, Partner satisfaction.

WE'D LOVE TO MEET YOU IF…

• Experienced in a marketplace environment and/or a consultant/business development background with a passion for the Fashion and e-commerce industry, with a minimum of 3 to 5 years of work experience..

• A salesperson, analytically outstanding, you love working with figures yet taking a pragmatic approach to complex requirements and issues. On top of this you should have experience with process improvement and automation, product experience is a plus.

• Excellent communication skills and can manage stakeholders effectively. You are fluent in English and Italian and any other languages are a plus. You are confident in interacting and presenting independently and effectively to various stakeholders. You have strong negotiation skills.

• Self-starter who will take ownership of projects and business problems, who will drive inner-unit growth plans independently: from structuring and defining a roadmap, to identifying growth opportunities and translating these into sales.

• Passion for creating meaningful success stories and experiences for Zalando partners.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year (for Zalando SE)

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us