Partner Account Manager

Are you looking for an opportunity to accelerate your career, expand your skills while working with a team of friendly, creative people?  Upland Software offers a collaborative work environment full of smart, positive, and passionate people who are respected for their unique talents and empowered to do their jobs well.  As a member of this close-knit team, you are encouraged to take good ideas and run with them, pursuing the best outcome for our customers while having fun along the way.  If these things are important to you and you're driven by delighting customers, we want to talk with you!  Upland’s business model is based on acquiring leading companies and creatively integrating them into high-value solutions.

Upland is the provider of cloud-based enterprise software for work management.  Upland is the only cloud software provider that offers a comprehensive family of applications that enable organizations to align their goals, projects and programs, optimize their resource utilization and workflows, and empower teams to collaborate and work effectively. From strategic planning to work execution, Upland drives business results for more than 1,200 enterprise clients with 250,000 active users in 50 plus countries

We continue to seek smart, talented, creative and driven individuals to join our team. We value innovative ability, intelligence, and leadership as much as professional achievement and relevant experience.

Job Description:

If you have a passion for making partners successful through deep and meaningful relationships, this is the perfect position for you.

Upland is looking for a highly motivated and dependable sales professional that would be responsible for selling Upland’s CLA product and services through assigned partners and resellers.  Combining account management, sales and overall partner/customer satisfaction responsibilities, this position is a great opportunity for a dynamic individual to join a growing company.

The Partner Account Manager (PAM) will be reporting to the Sr. Director-Channel Sales for EMEA.  The PAM would represent the company in all activities associated with partner support.   

Responsibilities:

• Primary in-house sales contact to assigned partners for pre and post-sales activities
• Perform outbound and take inbound sales calls to assist in the creation of new business
• Identify product and services up-sell opportunities and describe solutions to partners and customers in a way that is articulate, accurate, and persuasive
• Develop trusted relationships with decision makers with assigned partners, understand their strategic goals, and develop plans to partner on these goals
• Assists partners with planning, field sales support, sales presentations, including product demonstrations, discovery and proposal formulation as needed
• Provide coordination of internal resources that interact with each partner and their customers
• Be empathetic, accurate, compassionate, responsive, resourceful, and conscientious with partners and customers
• Develop and maintain product expertise and utilize expertise effectively to help partners market and sell company’s solution offerings
• Travel when required to work directly with partners within the territory
• Manage assigned partners renewal business, which includes all renewal transactions from assigned partners

Requirements:

• 5 or more years of partner account management or related work experience at an enterprise software company
• Skilled at delivering remote sales presentations
• Travel within the territory to visit and collaborate with partners and resellers
• Skilled at solution selling
• Ability to work cross‐functionally. Strong interpersonal and communication skills
• Ability to use Microsoft Office products Power Point, Word and Excel at an advanced level
• Ability to use and demonstrate software at an advanced level
• Ability to multitask and work in fast paced, results-oriented environment
• Ability to speak fluent French and Dutch 

Upland Software (Nasdaq: UPLD) is a leader in cloud-based enterprise work management software. Upland provides seven enterprise cloud solution suites that enable more than one million users at over 9,000 accounts to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. All of Upland’s solutions are backed by a 100 percent customer success commitment and the UplandOne platform, which puts customers at the center of everything we do. To learn more, visit uplandsoftware.com.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status or other legally protected status.