Partner Account Manager
Job Family Summary:
This role is an Individual Contributor, will be based in Ho Chi Minh City, and will report directly to Sales Leader.
You are responsible for:
- Defining and effectively executing the Philips-Partner Strategy to sustainably grow the business.
- As a main point of Partner contact, the creation and execution of a joint business plan and capability development of Partner to drive and achieve set (yearly) targets.
- Understands the optimized Go to Market set-up in the assigned territory and will drive it accordingly (in alignment with Regional Management Strategy) & manage one or more Partners.
- Capture and understand Partners’ business model, eco-system and value-proposition
- Orchestrate and lead Philips & Partner resources to achieve (strategic) objectives as specified and agreed in Partner joint business plan, which includes strengthening Partner capabilities.
- Ensure Partners are positioned with skills/ capabilities, tools, do understand Philips processes & strategies to maximize profitable growth.
- Engage with Partners’ sales team and internal Philips resources on Strategic/Complex Sales opportunities.
- Participate in the recruitment, onboarding and evaluation of Sales and Service Partners and create and implement action-plan to develop their capabilities as part of the Go to Market Strategy.
- Drive and manage Partner results, particular OIT and Sales growth at least in line with Market development for both equipment and service.
You're the right fit if:
Experience and Industry Knowledge:
Minimum 7 years of experience in account management, sales, business development or partner management particularly within the in the medical device industry Strong understanding of the local market dynamics, cultural practices, and business landscape.
Relationship Management:
Ability to build and maintain strong relationships with partners and customer Experience in establishing trust and effectively managing partner expectations.
Communication Skills:
Excellent verbal and written communication skills in English. Ability to convey complex concepts clearly and persuasively.
Strategic Thinking:
Capability to develop and implement strategic plans that align with company objectives. Proficiency in identifying opportunities for growth and collaboration.
Problem Solving and Negotiation:
Strong problem-solving skills to address partner concerns and challenges. Expertise in negotiation to secure beneficial agreements and partnerships.
Sales Acumen:
Demonstrated track record of meetings or exceeding sales targets. Ability to forecast sales trends and manage a sales pipeline effectively. Familiar of using sales tools program ie. SFDC, CRM Ability to demonstrated structured sales process on E2E partner engagement
Collaboration and Teamwork:
Ability to work collaboratively with internal teams across different functions. Experience in coordinating with marketing, product development, and support teams to ensure partner success.
Adaptability and Cultural Sensitivity:
Flexibility to adapt to changing business environments and partner needs. Cultural sensitivity to engage with diverse groups and understand local market nuances.
Education:
Bachelor’s degree in business, marketing, or a related field; advanced degree or relevant certifications can be a plus.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Skills Required
- At least 7 years of experience in account management, sales, business development, or partner management
- Experience in the medical device industry
- Strong understanding of local market dynamics, cultural practices, and business landscape
- Strong partner and customer relationship management skills
- Excellent verbal and written English communication skills
- Strategic planning and growth opportunity identification skills
- Strong problem-solving and negotiation skills
- Proven record of meeting or exceeding sales targets
- Ability to forecast sales trends and manage a sales pipeline
- Familiarity with SFDC and CRM sales tools
- Ability to demonstrate a structured end-to-end partner engagement sales process
- Ability to collaborate with cross-functional teams
- Flexibility and cultural sensitivity
- Bachelor's degree in business, marketing, or a related field
- Advanced degree or relevant certifications
Philips Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Philips and has not been reviewed or approved by Philips.
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Retirement Support — Retirement support is positioned as a standout, including a strong 401(k) match (often described at 7%) alongside pensions in some contexts.
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Flexible Benefits — Flexible benefits are emphasized through choice in health insurance options and a broad “Total Rewards” approach that combines compensation, health and wellness, and work-life support.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous paid time off and policies covering parental leave, caregiving responsibilities, volunteering, and family medical leave.
Philips Insights
What We Do
As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. We're always looking for ways to make life better – not only for our customers, but also for everyone working here. That's why we're taking steps to create an environment where we all acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.
