About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
As a Partner Account Manager, your goal is to drive revenue influenced by alliance partners that are assigned to you. You are responsible for building relationships with assigned alliance partners that will result in increased leads, and/or revenue. In addition, you will work to source, qualify and onboard new partners. You'll capture what motivates and drives them, what their focus is and build a better together story. You'll enable them to be more successful in recommending KnowBe4 products. You'll work with partner leadership to gain executive buy-in and leverage KnowBe4 leadership to continue to build it. You'll collaborate with your partner via regular business reviews to build joint business plans with agreed upon metrics and drive customer acquisition through demand generation campaigns.
Responsibilities:
- Build and maintain strong relationships with key alliance partners recommending KnowBe4 products
- Conduct deep discovery to understand the partners’ organizational structure, goals and objectives as well as motivators for partner personnel
- Develop a comprehensive understanding of your partners business and operations
- Conduct initial onboarding with assigned partners
- Collaborate with partners to develop mutually beneficial, strategic business plans to achieve targets
- Enable partners to equip them with positioning, product knowledge, marketing best practices and demand generation tools
- Communicate the value of referring KnowBe4 to increase partner investment
- Engage partner leadership and KnowBe4 leadership to gain executive buy-in and commitment
- Maintain clear and consistent communication with various stakeholders and teams at partner organizations
- Drive partners to the portal to utilize marketing campaigns and demand generation tools and assist them in implementing marketing campaigns
- Coordinate and collaborate on joint marketing efforts and tie it into business goals to deliver ROI
- Collaborate with and support direct sales and customer success teams where needed to manage the overall partner relationship
- Monitor partner performance and track key performance indicators (KPIs)
- Meet and exceed assigned targets for monthly sales volume requirements and objectives in assigned partner accounts and maintain a healthy pipeline/accurate forecasting
- Maintain accurate and thorough records in Salesforce and other workflow tools
- Ensure partner compliance with partner agreements
- Drive adoption of company programs among assigned partners
- Set clear expectations with partners so that they understand rules of engagement, best practices and overall expectations of the partnership
Requirements:
- Bachelor’s Degree in a relevant field required
- Familiarity with standard concepts, practices and procedures within the IT Security Field
- Familiarity with cybersecurity field preferred
- Minimum 3 years of sales experience (exceeding quota on a consistent basis)
- Alliance Sales and Business Development experience strongly preferred
- Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
- Strong understanding of partner ecosystems and channel sales
- Excellent verbal and written communications
- Excellent time management and organization skills
- Strong collaborative and teamwork skills
- Strong analytical, strategic mindset, and negotiation skills
- Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
- Passionate about business and willing to go the extra mile
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
KnowBe4 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KnowBe4 and has not been reviewed or approved by KnowBe4.
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Healthcare Strength — Fully paid medical insurance for U.S. employees is repeatedly emphasized alongside dental/vision options and mental-health resources. This makes the benefits package feel materially strong even when cash compensation perceptions vary by role.
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Leave & Time Off Breadth — Open paid time off is positioned as a meaningful part of the total rewards package, with generous time-off framing across U.S. and local-region policies. Time-off flexibility is also reinforced by self-care initiatives and related cultural practices.
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Career-Linked Recognition & Rewards — Company-wide monthly bonuses, referral bonuses, and certification reimbursement/completion bonuses create multiple ways to earn beyond base pay. Learning and leadership programs are also framed as tangible rewards tied to development and progression.
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What We Do
KnowBe4 is a platform for security awareness training and simulated phishing attacks.
