Partner Academy Manager

Smappee (Smart Appliance for Energy Efficiency) helps businesses and individuals take control of their energy consumption. Through innovative energy management and EV charging solutions, we make energy efficiency accessible, helping reduce costs and contributing to a more sustainable future.  

What does it mean to work at Smappee?  

At Smappee, we take ownership, collaborate openly, and communicate transparently. We stand behind our commitments and aren’t afraid to experiment, challenge ideas, and grow through change.

As our partner ecosystem continues to grow, we are looking for a Partner Academy Manager who will help strengthen and scale the success of our installers, distributors and channel partners. 

In this role, you will transform the Smappee Academy into a strategic partner enablement platform. You will ensure that partners have the knowledge, tools, certifications and resources they need to successfully sell, install and support Smappee solutions.

Responsibilities

• Develop and execute the academy &  partner enablement strategy aligned with Smappee’s growth ambitions. 

• Develop scalable learning journeys and certification frameworks for installers, partners, and key account teams. 
• Manage the Academy platform, content architecture, and user experience. 

• Coordinate the development of practical training content and support the delivery of technical training programs through internal and external trainers. 

• Collaborate with Sales, Marketing, Product Management and Customer Support to support partner growth and success. 
• Ensure the creation and maintenance of technical documentation, knowledge assets and enablement content that support partner success and operational excellence. 

• Track and improve enablement effectiveness through data, feedback and business impact metrics. 

• Experience in a B2B or B2B2C environment, preferably working with partners, channels or customer-facing programs. 

• Experience with product-driven businesses and an interest in translating product knowledge into practical learning and enablement initiatives. 

• Hands-on mindset with the ability to turn ideas into scalable programs, content and processes. 

• Strong communication and stakeholder management skills, with the ability to build relationships across teams and partner organizations. 

• Commercial mindset with a good understanding of what drives partner engagement, activation and success. 

• Affinity with technical products; experience in energy management, EV charging, hardware/software solutions or a similar industry is a plus. 

• Analytical and data-driven, with the ability to measure impact and continuously improve enablement initiatives. 

• Fluent in Dutch and English; French and/or German is a plus. 

At Smappee we believe in a modern and dynamic work environment where you can be yourself and truly inspire people to contribute to a better planet. What can you expect exactly?

• An inspiring office environment at cleantech hub Snowball: a place where companies with a heart for sustainable innovation can get inspired and grow. 
• Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving. 
• A chance to participate in team activities, companywide events and monthly drinks with your colleagues at the HQ. 
• Remuneration according to experience, completed with extra-legal benefits such as an electric company car and charging card or mobility budget, meal vouchers, eco vouchers, health insurance, group insurance and holidays supplemented with ADV days. 
• A flex benefits plan with optional benefits such as bicylce leasing, multimedia, home office supplies, additional holidays, refund of individual pension savings and warrants. 
• A job where you can truly contribute to a better planet.