About The Role
The Participant Marketing Coordinator will assist in the coordination of clinical trial recruitment marketing activities and aide in the successful recruitment of full clinical trial participant panels. The Participant Marketing Coordinator will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.
What You'll Do Here
Create and execute newsletters to participants according to the brand guide.
Prepare, schedule, plan and optimize social media calendar and paid ads.
Create or coordinate with graphic designer the preparation of various marketing materials required for participant advertising.
Prepare geofence campaigns.
Prepare generic and study-specific advertising plan.
Keep track of pass-through budget and billing to the sponsors.
Respond to comments, messages and complaints from participants.
Produce creative marketing taglines to attract participant to targeted studies.
Prepare and submit IRB packages for advertising material for all sites as needed.
Where applicable, manage translation vendors and keep track of internal translation review.
Submit, track and follow up on referral program, PO requests and invoice management.
Provide necessary visuals to media suppliers.
Maintain and advocate a high level of customer service and quality within the department.
Ensure the confidentiality of clinical trial participants and sponsors is respected.
Research new media suppliers and new showrooms.
Prepare the KPI and metrics for participant recruitment.
Update regularly, various participant target lists for newsletters.
Assist in the maintenance and development of the participants’ website (i.e. generate landing page for specific study), including improving onsite SEO.
Ensure specifications of the brand guide are applied to all external and internal advertising to participants.
Assist with holding internal and external meetings.
Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
Assist and attend community and networking events
Other duties required by management.
What You'll Need to Succeed
High School Diploma completed
1 year of related experience
Strong computer literacy in Microsoft Suite
Community management proficiency
Experience with Social media paid ads and Marketing tools
Ability to read and interpret technical documents and industry specific manuals.
Ability to write advanced reports and correspondence..
Excellent negotiating skills
Excellent verbal and written communication skills in French and English.
Well-developed interpersonal skills are required.
Personal/professional integrity and proven discretion in handling confidential information.
Ability to develop strong trusting relationships in order to gain support and achieve results.
Capable of managing multiple conflicting priorities.
Must be self-directed, motivated, and have a willingness to take the initiative to identify and anticipate client needs and make recommendations for implementation.
Customer service focused, able to work in fast-paced environment.
Altasciences strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential requirement for the position of Participant Marketing Coordinator including, but not limited to, for the following reasons:
The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies.
The employee communicates frequently with Altasciences employees across Canada and the United States. As such, English is the main language used to correspond between offices.
What We Offer:
Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.
Altasciences' Benefits Package Includes:
Health/Dental/Vision Insurance Plans
401(k)/RRSP with Employer Match
Paid Vacation and Holidays
Paid Sick and Bereavement Leave
Employee Assistance & Telehealth Programs
Altasciences' Incentive Programs Include:
Training & Development Programs
Employee Referral Bonus Program
Annual Performance Review
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Skills Required
- High school diploma
- 1 year of related experience
- Strong computer literacy in Microsoft Suite
- Community management proficiency
- Experience with paid social media advertising and marketing tools
- Ability to read and interpret technical documents and industry-specific manuals
- Ability to write advanced reports and correspondence
- Excellent negotiating skills
- Fluency in French and English
- Excellent verbal and written communication skills
- Well-developed interpersonal skills
- Integrity and discretion handling confidential information
- Ability to build trusting relationships and gain support
- Ability to manage multiple conflicting priorities
- Self-directed, motivated, and proactive approach
- Customer service focus and ability to work in a fast-paced environment
What We Do
Outsourcing made easy with a one-stop solution to early-phase drug development. We are an integrated drug development solution company, offering pharmaceutical and biotechnology companies a proven, flexible approach that removes the need for multiple service providers during the early stages of drug development. Whether for one study or an end-to-end program, we help you reach critical decision-making milestones sooner by improving speed and ease from lead candidate selection to clinical proof of concept, and beyond. When partnering with Altasciences, you can experience up to 40% in time savings thanks to our integrated, one-stop solution offering. We strive to create a true partnership with our clients, our partners, and our colleagues that enables a mutually supporting relationship built on a combination of excellent science and solid communication. Helping sponsors get better drugs to the people who need them, faster, for over 25 years. Our full-service offering is always tailored to your specific research needs: - Preclinical research - Clinical pharmacology - Drug formulation - Manufacturing and analytical services - Bioanalysis - Program management - Medical writing - Biostatics - Data management - And so much more!
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