Paralegal

Posted Yesterday
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Johnston, RI, USA
In-Office
Mid level
Digital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • Automation
Ready to Transform the Future | Careers in Technology & Security
The Role
Provide litigation and employment-law paralegal support including legal research, contract and discovery document review, matter intake and management, e-discovery coordination, drafting initial legal holds, assisting attorneys with case management and reports, and liaising with internal forensics and external counsel to meet deadlines and compliance requirements.
Summary Generated by Built In

As a Paralegal, you will provide paralegal support, analysis, research, review and editing of legal contracts, financial instruments, and terms and conditions for financial agreements, to shield bank from risk and to execute properly constructed legal agreements in support of bank business. You will provide legal support and assist attorneys and legal staff in the preparation of documents and filings for compliance with rules, regulations and laws of various local, state and federal governmental agencies as well as compliance with bank’s internal fiduciary requirements.

The successful candidate will be a member of the Litigation and Employment Law Practice Group within the Citizens Bank Legal Department. This group manages a majority of Litigation involving the bank across the national footprint.  This position reports to the Litigation Manager & Head of Subpoena and Summons Processing, who reports to Legal’s Chief Operating Officer and Deputy General Counsel for Litigation and Employment Law. 

Primary responsibilities include

  • Collect data and documentation from a multitude of sources and individuals to support the initial investigation into allegations stated in a complaint or demand.
  • Summarize the complaint and information collected sufficient to:
    • open new matters in the matter management platform
    • prepare first draft of a legal hold
    • prepare necessary documentation to be reviewed by a group of relevant stakeholders 
  • Assist in ensuring the matter management platform remains current for a docket of approximately 300 matters
  • Assist in the updating of several reports to various business lines
  • Assist with the collection of documentation and information sufficient to respond to discovery and contested subpoenas 
  • Liaise between in-house Litigation team, internal Forensics Department and external Bank counsel, to craft concise e-Discovery search parameters related to litigation and internal and external Legal Department investigations
  • Assist In-House Counsel or Litigation Manager with day-to-day case management to ensure deadlines and milestones are adhered to
  • Participate in ad hoc projects

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Must be detailed oriented with the ability to manage multiple tasks, establish priorities and track deadlines
  • Possess excellent written and verbal communication skills 
  • Must be a self-starter who can work well in a team environment as well as independently 
  • All facets of online research and ability to learn proprietary applications
  • A strict adherence to confidentiality 
  • Minimum of 4 + years as a Paralegal preferably with exposure to banking litigation and regulations, though not required 
  • Bachelors’ degree from an accredited college or university, or 8 + years of equivalent experience with the demonstrated ability to accept progressively more complex assignments
  • Paralegal Certificate preferred, though not required 

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: M-F

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


Skills Required

  • Minimum of 4+ years as a Paralegal (preferably with exposure to banking litigation and regulations)
  • Bachelor's degree from an accredited college or university, or 8+ years of equivalent experience
  • Detail oriented with ability to manage multiple tasks, establish priorities and track deadlines
  • Excellent written and verbal communication skills
  • Self-starter who can work well in a team environment as well as independently
  • All facets of online research and ability to learn proprietary applications
  • Strict adherence to confidentiality
  • Paralegal Certificate

Citizens Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, with multiple plan options and preventive care highlighted as fully covered. Mental-health support is also emphasized through EAP-style counseling access and app-based support.
  • Retirement Support Retirement benefits are described as meaningful, including an employer match and additional company contributions in some descriptions. Stock purchase features and occasional profit-sharing framing add to the overall retirement-and-wealth picture.
  • Leave & Time Off Breadth Time-off benefits are described as generous, including a substantial PTO bank, paid holidays, and sizeable parental leave. Adoption assistance and emergency backup care are also presented as part of the leave-related support set.

Citizens Insights

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The Company
HQ: Providence, RI
17,000 Employees
Year Founded: 1828

What We Do

As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation

Why Work With Us

We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.

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