Benefits & Perks
- Everything you need to work remotely
- Unlimited PTO
- Medical/dental/vision insurance
- 401k through Charles Schwab
- Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package.
- Company-paid short-term and long-term disability plus basic life insurance.
- Family-friendly maternity and paternity leave
- Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!
- PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.
- Paid time off to do volunteer work in your community.
- Access to the Wellness Coach app for you and 5 family members
The responsibilities of this role include:
- Manage a caseload of litigation and demand letters: conduct investigations, run root-cause analyses, and coordinate with outside counsel to execute defense strategies.
- Investigate and respond to regulatory complaints, collaborating with teams across the company to ensure timely and accurate resolutions.
- Support compliance functions, from policy and procedure management to issue tracking, testing, and monitoring.
- Review and manage MNDAs, support due diligence for new clients, and assist attorneys with master services agreements.
- Identify inefficiencies and proactively design smarter processes to keep the Legal & Compliance team lean, agile, and scalable.
What You'll Bring (The Must-Haves)
- Tech fluency. You’re comfortable moving between multiple platforms—Google Suite, Slack, JIRA, Mac systems, and beyond—and can adapt quickly to new tools.
- Adaptability. You thrive in ambiguity and don’t need every detail defined before you act. You’re resourceful, solutions-oriented, and energized by change.
- Accountability. You own your work, juggle multiple priorities with precision, and consistently meet deadlines.
- Attention to detail. You combine sharp analytical skills with a focus on quality and accuracy.
- Communication skills. You can confidently engage with internal leaders, cross-functional partners, and external counsel.
- Relevant experience. 3+ years of in-house paralegal experience, preferably in fintech, debt collection, or another highly regulated financial services environment.
What Will Make You Stand Out (Nice-to-Haves)
- A paralegal certificate
- A current Notary Public Commission (or willingness to obtain one)
- Energy and enthusiasm for building connections across the business and bringing fresh perspective to a detail-driven team
Top Skills
What the Team is Saying
What We Do
TrueML makes financial technology that prioritizes customer experience and revolutionizes the experience of consumers seeking financial health. We’re a team of inspired data scientists, financial services industry experts, and customer experience fanatics creating experiences that serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring to ensure nobody gets locked out of the financial system.
After more than 10 years in business, TrueML is excited to be expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference alongside hundreds of other inspired individuals.
Why Work With Us
Our functional teams are a diverse mix of employees from different backgrounds and geographies, with each individual bringing unique perspectives and experiences that encourage increased innovation in our products and services. Join TrueML and make a difference alongside hundreds of other inspired individuals doing impactful work.
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TrueML Offices
Remote Workspace
Employees work remotely.
TrueML is excited to be a remote-first company and expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM.
