Paralegal (Commercial Customer Facing)

Sorry, this job was removed at 12:14 p.m. (CST) on Friday, May 08, 2026
New York, NY, USA
In-Office
Artificial Intelligence • Machine Learning • Software
The Role

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.

We are seeking a dynamic and detail-oriented candidate to join our expanding Onboarding team. This position is ideal for a candidate with experience and/or education within the legal field, looking to fuse this skillset with a commercial, strategic role. Customer-facing, this role sees you harnessing your legal expertise to level with our client’s eye-to-eye, understanding their needs, diagnosing areas for improvement, and collaborating with Luminance’s commercial operations and administrative functions to continue enhancing the Lumi-client experience. The day-to-day of this role sees the successful candidate working on a broad range of legal tasks, engaging with clients, and liaising with Luminance’s Product and Customer Success teams.

This role sits within the Customer Onboarding department (i.e. working with Luminance’s customers on their deployment of the Luminance product, rather than in our in-house legal team).

Responsibilities
  • Assist in the development and maintenance of AI-driven knowledge bases to assist with streamlining negotiation processes and enhance information accessibility across the department.
  • Collaborate with the customer to identify opportunities for workflow automation, improving efficiency and reducing manual tasks in contract management and other legal operations.
  • Design standardized contract templates for various commercial agreements ensuring compliance and consistency across the customer’s organization.
Desired Skills
  • Experience in legal technology or innovation projects.
  • Knowledge of contract lifecycle management systems.
  • Familiarity with data privacy regulations and compliance.

Requirements
  • Minimum of 1+ years' experience as a paralegal in a commercial setting.
  • Proven experience with a variety of commercial contracts (including MSAs, NDAs, DPAs etc).
  • Familiarity with AI technologies and workflow automation tools is highly desirable.
  • Strong self-starter attitude with the ability to exercise independent judgment and critical thinking.
  • Excellent communication skills, attention to detail, and a strong work ethic.
  • Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.

Compensation - $75,000 - $80,000 per annum.

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The Company
HQ: London
198 Employees
Year Founded: 2015

What We Do

Built on a proprietary legal Large Language Model (LLM), Luminance’s specialised legal co-pilot uses next-generation to automate the generation, negotiation and analysis of contracts. Developed by world-leading AI experts from the University of Cambridge, validated by leading lawyers, and in use by over 500 customers in 60 countries, Luminance’s specialist ‘legal-grade’ AI is a key component of any legal team. Luminance brings AI to every touchpoint a lawyer has with their contracts. As the first AI in the world capable of taking a first pass review of any contract under negotiation, Luminance instantly highlights areas of risk so legal teams can focus time where it’s needed. With a first-of-its-kind AI chatbot, Luminance also allows businesses to find a comfortable middle ground during negotiations and draft new, acceptable clause wording in just a few clicks. An intelligent contract repository and powerful legal process automation tools deliver maximum insight across any organisation’s contractual landscape, ensuring legal teams can respond to queries with clarity and speed. Luminance is the proud recipient of several prestigious accolades including the Queen’s Award for Innovation and the CogX 2023 Award for Best Product – Legal, and has been named to Tech Nation’s 'Future Fifty', CNBC’s ‘Upstart 100’ list and as a Technology Pioneer by the World Economic Forum.

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